Arnot Health

Location: Elmira, NY

Employer: Arnot Health

Schedule: Full-time | Day Shift

About the Role:

Arnot Health is currently seeking a dedicated and organized Laboratory Support Services Supervisor to oversee the daily operations of our Clinical Laboratory Assistants, Specimen Receiving & Processing, and Courier Services teams. This hands-on leadership role is responsible for staff supervision, quality assurance, and ensuring timely, accurate, and efficient laboratory support services across the system.

What You’ll Do:

• Supervise and support day-to-day operations of non-technical laboratory support services
• Provide working knowledge and technical expertise in specimen processing and lab support workflows
• Assist with hiring, training, scheduling, performance evaluations, and corrective actions
• Maintain compliance with Arnot Health, New York State, and federal laboratory standards
• Develop, review, and update SOPs in alignment with NCCLS/CLSI guidelines
• Collaborate with internal departments and leadership to resolve problems and improve processes
• Track, document, and report staff competencies, incidents, and service quality metrics
• Oversee inventory levels and enforce proper chemical safety (SDS) awareness
• Serve as a liaison with Medical Directors, Lab Managers, and hospital staff for support service needs
• Support lab-related projects, audits, and quality initiatives as needed
• Deliver friendly, responsive service to patients, staff, and providers

What We’re Looking For:

Education:

• High school diploma or equivalent required
• Bachelor’s degree in medical technology or a related science preferred

Experience:

• Prior supervisory or lead experience in a healthcare, lab, or clinical support setting preferred
• Knowledge of NYSED Clinical Laboratory Science regulations (if licensed)

Skills & Attributes:

• Strong organizational and communication skills
• Detail-oriented with the ability to multitask in a fast-paced lab environment
• Proficient in laboratory software and information systems
• Commitment to teamwork, patient safety, and service excellence

Physical & Work Requirements:

• Light to moderate physical activity (standing, lifting, walking)
• Typical clinical laboratory environment
• Exposure Category I: Potential exposure to blood and body fluids; PPE provided

About Us:

Arnot Health offers patient-centered, comprehensive health services to the Southern Tier of New York. Campuses include Arnot Ogden Medical Center and St. Joseph's Hospital in Elmira; Ira Davenport Memorial Hospital in Bath, NY; and over 40 medical offices in the Southern Tier. Arnot Health is currently affiliated with more than 300 physicians from 50+ specialties.

Arnot Health is a member of Centralus Health, a community-based integrated delivery system. Our mission is to deliver high-quality care, empower our teams to succeed, and improve the wellbeing of the communities we serve.

Our commitment to quality personalized care begins with our exceptional team—over 6500 employees strong. At Arnot Health, you will work in a collaborative environment that values excellence, integrity, compassion, and stewardship. Together, we create an environment where empathy, honesty and a dedication to quality thrive, empowering us to make a positive impact on the lives we touch.

We offer competitive wages, comprehensive benefits, and professional development opportunities to help our employees grow and thrive. Whether you are just starting your career or taking the next step in healthcare, we invite you to join us in shaping the future of care in our communities.

Learn more at www.arnothealth.org.