This role is a hybrid role; work onsite in NYC 3 days a week is required.
Overview
NYPL Digital is responsible for the digital transformation of the Library, delivering robust core patron-facing services through digital platforms. This is a great opportunity to play a pivotal role in facilitating the next major step forward in enabling NYPL researchers around the world to find and access NYPL’s unique digital collection of materials.
We are seeking a Technical Project Manager to join the Digital Asset Management (DAM) team, bringing a solid experience in leading agile teams across the full lifecycle of product development. The primary function of this role will be to support the project team managing the internal DAM systems and workflows, as well as the front-end patron experience that houses all of the Library’s digitized collections. A successful candidate will thrive working through ambiguity to drive clarity and consensus, and be proactive in identifying and mitigating risks and issues.
We are looking for someone we can count on to:
Own:
- End-to-end planning and coordination of strategic projects across development teams and working groups
- Project and communication plans, timelines, and project status reports of both internal and vendor teams
- Quarterly planning process for digital product initiatives; encompassing goal-setting, timeline creation, and continuous improvement
- Collaboration and coordination with cross-functional teams to establish and achieve strategic goals, manage resources, define and protect project scope
- Coordination of successful deployments
- Project documentation and reports
Teach:
- Simplified processes and workflows to drive optimal, efficient results
- Best practices in iterative development and incremental improvements
Learn:
- NYPL's systems, tools, products, services, and organizational structure
- The basics of library data and standard library technology
- The Digital team's product development process
Improve:
- Communication, dynamics, and collaboration across team, department, working groups, and stakeholders
- Team workflows to enhance efficiency, velocity, and collaborative opportunities
- Estimate accuracy and release frequency
Some expectations for this role are that within:
1 month, this person will:
- Understand the functional structure and core mission of NYPL
- Understand the organization, roles, and culture within the Digital Team, stakeholder, and leadership groups
- Organize project documentation and artifacts; take ownership of scrum ceremonies, project deliverables, and build project plans
3 months, this person will:
- Gain an understanding of the institutional strategy and how the projects and deliverables contribute to institutional goals
- Establish strong, collaborative relationships between team members, stakeholders, and leadership
- Identify opportunities for process improvement and develop strategies to address them
6 months and beyond, this person will:
- Lead robust, aligned, high performing project teams
- Drive development and execution of sprint, quarterly and annual goals
- Take responsibility for overall delivery and management of all assigned projects
Responsibilities:
- Lead end-to-end product development processes from inception through delivery
- Develop communication and capacity plans, project timelines, and provide project status updates to department and cross-functional Library partners
- Identify and mitigate project risks and issues
- Lead all scrum ceremonies, with a focus on team process and enabling rapid product development
- Oversee partner vendors or agencies that may be involved in project delivery
- Support annual and quarterly roadmapping for the DAM team
- Own progress tracking of established goals, and proactively adjust processes and plans as needed
- Other duties as assigned
Department
Digital
Employment Type
Full Time
Location
Stephen A. Schwarzman Building
Workplace type
Hybrid
Compensation
$95,000 - $110,000 / year
Reporting To
Monica Jones
Required Education, Experience & Skills
Required Education and Certifications
- Bachelor’s degree - OR - 5 year’s experience managing software and/or web application development projects as a project manager/technical project manager.
- PMP and/or CSM
Required Experience
- 5 years' experience managing software and/or web application development teams and projects
- Experience managing Digital Asset Management and/or Content Management projects
- Management of large scale data/content migration projects
Required Skills
- Proven ability to:
- Develop and manage project timelines, escalating risks and dependencies as needed
- Proactively identify problems and propose solutions
- Operate both strategically and tactically
- Work both collaboratively and independently to achieve planned results
- Drive highly visible projects with cross-functional teams
- Excellent verbal and written communication; strong presentation skills
- Demonstrated experience as ScrumMaster and leading a team of front and backend engineers
- Management of external vendors, consultancies or agency teams
- Previous project experience in Digital Asset Management Systems and/or Content Management Systems
- Understanding of backend and frontend technologies, and rudimentary knowledge of emerging technologies
Managerial/Supervisory Responsibilities:
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
- Be Helpful to patrons and colleagues
- Be Resourceful in solving problems
- Be Curious in all aspects of your work
- Be Welcoming and Inclusive
Work Environment
- Hybrid work environment, 3 days onsite in NYC is required
- Office environment
Physical Duties
- Some light lifting may be required
Pre-Placement Physical Required?
Union/Non Union
FLSA Status
Schedule
- Monday - Friday; 9-5
- Hybrid work environment; 3 days onsite in NYC is required
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
About The New York Public Library
The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations—including research and branch libraries—throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.
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Our Hiring Process
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Stage 2:
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Hiring Manager Interview
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Stage 1:
Applied
Stage 2:
Hiring Manager Review
Stage 3:
Hiring Manager Interview
Stage 4:
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