Job Title: Unit Coordinator Department: Patient Care Services
Job Code: 1015
Summary: Performs reception and clerical duties in a patient care unit. Responsible for completing order entry process for diagnostic and therapeutic services. All team members of Southeast Georgia Health System will promote a culture of safety, follow established policies, and adhere to all state and federal regulatory requirements, Joint Commission requirements, and national patient safety standards.
Service Excellence: All team members of Southeast Georgia Health System will promote service excellence by developing and maintaining positive relationships with customers, other team members, and the medical staff and will ensure the highest quality of care by performing their responsibilities according to the highest professional standards.
Reports To: Manager, Patient Care; Director, Patient Care; Chief Nursing Officer (CNO)
Titles Supervised: None
Essential Responsibilities: This description of job responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time.
1. Acts as receptionist. Greets, smiles, and communicates effectively with all persons coming to the unit, answers inquiries, directs and assists all visitors, staff and physicians. Assists with the delivery of flowers, gifts, and mail for patients.
2. Promptly answers telephone, intercom, and/or paging systems using proper telephone etiquette. Communicates messages and forwards calls in a timely manner.
3. Maintains proficiency in all available computer system applications. Understands and applies "downtime" procedures in a timely manner.
4. Keeps medical records in proper order and thins records as needed following established procedures.
5. Maintains patient’s pending transfer or discharge status in computer. Clocks patients out of computer when discharged in a timely manner.
6. Requisitions supplies and equipment and assists in care and maintenance.
7. Maintains a clean, orderly, and safe work area for the health care providers.
8. Coordinates work to achieve maximum productivity and efficiency.
9. Orients and mentors new team members.
10. Successfully completes any other duties as may be assigned.
Equal Opportunity Employer
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