Addison Group

Title: Data Analyst - Application Account Manager - SaaS Healthcare organization

Location: Boston Area - 1 day onsite weekly, remote rest of time. Must live in Boston, MA AREA

Salary: $90-110K + other incentives

No sponsorship

Must have the following to be considered: Bachelors Degree in Computer Science or Data Science/Analytics

Must have 1-5 years of SQL programming - Analytics, Reporting, ETL, Metrics and well-rounded

Must be able to Communicate highly effective verbally and orally with customers and the sales organization

Must have high attention to detail and critical thinking skills

Our client is a leading healthcare analytics company based in the Boston suburbs. They help our clients to thrive by offering the industry’s most advanced and comprehensive solution for managing participation in Bundled Payment Programs.

We are looking for passionate employees who want to positively impact the quality of healthcare delivery and outcomes while working in a fast-paced, high-technology company. Persivia lives by the values of Transparency, Open Communication, Teamwork, Respect, and Excellence.

Summary

We are looking for an experienced Data Analyst - Application Account Manager who is passionate about this kind of work and brings high energy to contribute to our mission of becoming the leading platform for Value Based Care: a transformation that is impacting the healthcare industry.

We have a customer base of over 300 Hospitals and Provider Groups selling Digital health and population health platform providing Quality, Cost and Care Management. In addition, Persivia has deep expertise in Data Aggregation from various sources such as Claims, Clinical, EMR, HIE, Flat File, and SDoH data among others.

Responsibilities

• Help customers through email, phone, online presentations, screen-share, and in-person meetings.
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
• Enhance the department and organization’s reputation by accepting ownership for accomplishing new and different requests; and exploring opportunities to add value to job accomplishments.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Monitor and analyze customer’s usage of our product.
• Responsible for working with the Sales team to onboard, integrate new clients, and develop existing client relationships.
• Liaise between the customer and internal teams.

Qualifications

• Proven application data skills with SQL.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering client-focused solutions based on customer needs.
• Proven ability to manage multiple projects at a time while paying strict attention to detail.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communication skills.
• Bachelor’s Degree in Computer Science or Data field.
• Deep digital understanding.
• Self-motivated and able to thrive in a results-driven environment.
• Natural relationship builder with integrity, reliability, and maturity.
• Ability to prioritize among competing tasks.
• Critical thinking and problem-solving skills.
• Understanding of website development, marketing, measurement and analytics, content management, digital marketing, and internet technology.
• Excellent time and project management skills. You’re always looking to optimize the processes.
• Keen attention to detail and adherence to deadlines.
• Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.