DocPlanner

Company Description

At Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients.

Learn more about our products here: pro.doctoralia.es

Why join us?

???? Real impact – We help doctors help patients. Your work truly makes a difference.

???? At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.

???? Pre-IPO & growing – We’re backed by leading VC funds including One Peak Partners, Goldman Sachs Asset Management, and Point Nine Capital, raising a total of approx. €400m to date. Now, we’re focused on profitability and IPO preparation. It’s an exciting time to join us.

✨ Shape the future, sustain growth – Make a difference now *and* build for long-term success.

Job Description

We’ve grown from a small Polish startup into a global SaaS company. As local sales teams developed their own processes, it's now time to align and scale — standardizing operations, boosting efficiency, and ensuring every market has fast, reliable access to the tools and data they need.

We're hiring a remote Global Sales Operations Specialist to join our Global Sales team. If you’re passionate about improving systems and driving clarity, this role is for you. You'll help unify sales processes, support daily operations, and build scalable solutions. Our goal: be strategic partners to local teams, solving problems and accelerating growth.

What will you do?

• Be the main operational partner to the Sales teams across the globe
• Analyze local processes and develop solutions and processes that fit multiple countries’ needs
• Help drive implementation of global projects in coordination with local structures
• Be a guardian of quality and consistency in our systems
• Create automations related to Sales process to ensure maximal effectiveness and operational perfection both in our CRM and in other areas
• Query datasets from different sources, turn data into information and information into insight
• Design, implement & maintain metrics, dashboards, and reports
• Oversee KPIs and performance of local teams, be the first person to detect ‘red-flags’
• Make sure that our data is clean, and the processes are aligned

In this role, you’re working super closely with - and reporting directly to Jorge, our Global Head of Sales Operations :)

Qualifications

• 2–6 years of experience in consulting, BI, analytics, operations, or business development
• Fluent in English; Spanish, Portuguese, Polish, or other languages are a plus
• Educational background in STEM or business-related fields
• Strong analytical thinking and ability to translate data into actionable decisions
• A track record of delivering projects end-to-end — from problem definition to implementation
• Comfortable collaborating across teams and working with multiple stakeholders
• Clear and concise communication skills, both written and verbal
• Familiarity with tools like Salesforce, HubSpot, Zapier, Looker Studio, Tableau, or similar
• Confident working with data — analyzing large datasets to spot trends, issues, and opportunities
• Basic working knowledge of SQL or similar tools to extract and manipulate data

Additional Information

Location

We can hire remotely in Europe, with a preference for Madrid, Barcelona or other Spain.

What to Expect from Our Hiring Process

We like to keep things transparent and efficient! Here’s what the process usually looks like (though it might vary slightly depending on the role):

1️⃣ Intro Chat – A first call with our Talent Partner Ainhoa to explore mutual fit around relevant skills, value alignment, and motivation.

2️⃣ Hiring Manager Interview – A deeper dive into your experience and aspirations with your future manager Jorge (Global Head of Sales Ops), who you’ll be reporting to in this role. Take this chance to ask anything on your mind—it’s just as much about making sure we’re the right fit for you, too.

3️⃣ Business Case – Dedicated prep time to showcase your problem-solving and strategic thinking, followed by a collaborative session with Jorge and Lluís to walk through your findings together.

4️⃣ References & Offer!

Why You’ll Love It Here

???? Global Benefits – No matter where you are, you’ll have access to:

• Healthcare insurance – so you can focus on what matters.
• Wellness that works for you – from gym memberships to mental health support, we’ve got you covered.
• Time off that counts – whether it’s a vacation, your birthday, or just a day to recharge, we believe in balance.
• ESOP (Employee Stock Ownership Plan) after 6 months with us—because we believe in sharing our success!

???? Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave.

???? Career Growth – We’re growing, and so can you! You’ll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects.

???? A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment.

⏳ Flexibility That Works for You – Remote work and flexible hours aren’t just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.

Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role.

What We Believe In

At Docplanner, our values guide everything we do:

???? Focus on results – we're here to make an impact.

???? Think like an owner – take responsibility, drive outcomes.

✂️ Keep it simple, keep it lean – smart solutions over complexity.

???? Be respectful and radically honest – openness builds trust.

???? Learn and be curious – growth is part of the job.

Don’t just take our word for it—check out our Glassdoor to hear what our people say!

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We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.

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