Great American Insurance Group

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

AFG Enterprise Services team provides a highly secure network for AFG departments.

Our AFG Enterprise Services is in search of an IT Office Support Intern to join our team starting in Summer 2025. This position will be in Cincinnati, OH and offer a hybrid schedule during the school year and will be required to work full-time during the summer.

The intern program provides students the opportunity to learn about technology in the insurance industry, as well as experience Great American’s corporate culture that values integrity, leadership, customer focus and accountability.

Reasons to join our team:

• Work in a team environment, where your ideas can be shared and you can impact the company
• Gain real work experience that you can apply in the classroom
• Opportunities to network with other interns, employees, and executives

Essential Job Functions and Responsibilities

• Gather existing process documents from a variety of sources.
• Verify accuracy of process documents with IT groups
• Assist with physical to digital conversion of documents, drawings, and physical media
• Experience with basic excel formulas
• Previous experience with trouble shooting user hardware.
• Excellent problem solving skills
• Perform other duties as assigned.

Job Requirements

• Computer Information Systems or a related discipline.
• Must be available to work 25 hours per week during the school year and full-time throughout the summer
• Experience with Microsoft products such as Word, Excel and Teams.
• Experience with trouble shooting Windows 10 & Windows 11 systems.

Business Unit:

AFG Enterprise Services

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.