TriHealth

Job Overview:

The entry level Medical Biller's general responsiblities include ensuring timely claim submission, follow up with no response from payers, payer rejections, correspondence, and contract variences and appealing denials based on HB or PB requirments. The biller must ensure proper account documentation in the facility's billing system. Responsible also to provide excellent customer service skills by answering patient and third party questions and/or addressing billing concerns in a timely and professional manner. Reviews, investigates, and resolves credit balances.

Job Requirements:

High School Degree or GED

Billing and Payer knowledge of Hospital and/or Physician Billing

Working knowledge of ICD-9, ICD-10, and CPT terminology

1-2 years experience in relted field

Job Responsibilities:

Other job-related information:

Working Conditions:

Climbing - Rarely

Concentrating - Consistently

Continous Learning - Frequently

Hearing: Conversation - Frequently

Hearing: Other Sounds - Rarely

Interpersonal Communication - Consistently

Kneeling - Rarely

Lifting <10 Lbs - Rarely

Lifting 50+ Lbs - Rarely

Lifting 11-50 Lbs - Rarely

Pulling - Rarely

Pushing - Rarely

Reaching - Rarely

Reading - Consistently

Sitting - Consistently

Standing - Frequently

Stooping - Rarely

Talking - Frequently

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Frequently

Visual Acuity: Far - Consistently

Visual Acuity: Near - Consistently

Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community
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• 4685 Forest Ave, NORWOOD, OH, 45212, US
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