Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
20
Work Shift:
Days/Afternoons (United States of America)
Primary Function/General Purpose of Position
This position will provide direct patient interaction and coordination of services at the direction of the Sr. Project Manager of Grants Department. Provides an excellent patient excellence during the episode of care, using extensive knowledge of patient resources in the local community to provide excellent patient experience.
Job Functions
Provides ongoing episodic community-based support and assistance to patients and staff to implement care plan as needed necessary.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
BLS Basic Life Support – American Heart Association – Preferred
Community Health Worker certification - Preferred
Education
High School or GED – Required
Associate degree, Healthcare or related - Preferred
Work Experience
6 months experience in community or ambulatory care setting with direct patient interaction.
Excellent interpersonal communication skills. Strong analytical, data management and computer skills. Demonstrate basic knowledge of healthcare and health education. Ability to work with individuals, groups, and families. Familiarity and knowledge of Community Resources. Flexibility to work non-traditional hours. Works well in team setting. Personal computer skills. Experience with database entry. Highly organized and detail oriented. Accepts responsibility and follows through on projects and activities.
Patient Population - Mark selections with an "X":
The following must be included in all position descriptions that involve direct or indirect patient care. This is a Joint Commission requirement. Also, select the age of the patient population served:
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
X Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.
Neonates (0-4 weeks)
Infant (1-12 months)
Pediatrics (1-12 years)
X Adolescents (13-17 years)
X Adults (18-64 years)
X Geriatrics (65 years and older)
Not applicable to this position
Working Conditions - Mark selections with an "X":
This section addresses the physical environment in which the employee will perform the work. Please identify ALL working conditions that apply to the role.
X Periods of high stress and fluctuating workloads may occur.
Long-distance or air travel as needed- not to exceed 10% travel.
X General office environment.
May be exposed to high noise levels and bright lights.
May be exposed to physical altercations and verbal abuse.
May be exposed to limited hazardous substances or body fluids.*
May be required to use physical restraints.
May be exposed to human blood and other potentially infectious materials.*
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
X May have periods of constant interruptions.
X Required to car travel to off-site locations, occasionally in adverse weather conditions.
X Prolonged periods of working alone.
____ Other:
____ Not applicable to this position
Physical Requirements
This section addresses the physical demands and work position of the associate in the role. Please identify the frequencies for ALL physical requirements for each physical demand and work position below.
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) X
Lifting/ Carrying (50-100 lbs.) X
Push/ Pull (0-50 lbs.) X
Push/ Pull (50-100 lbs.) X
Stoop, Kneel X
Crawling X
Climbing X
Balance X
Bending X
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting X
Walking X
Standing X
Additional Physical Requirements/Hazards - Mark selections with an "X":
This section addresses the additional physical requirements/hazards on the associate in the role. Please identify ALL additional physical requirements/hazards.
Physical Requirements - Select if a physical requirement for this job.
X Manual dexterity (eye/hand coordination)
X Perform shift work
X Maneuver weight of patients
X Hear alarms/telephone/audio recordings
X Reach above shoulder
X Repetitive arm/hand movements
X Finger Dexterity
Color Vision
Acuity – far
X Acuity – near
____ Not applicable to this position
Hazards - Select if a potential hazard for this job.
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Other:
____ Not applicable to this position
Mercy Health is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
Department:
Grants - Marcum & Wallace
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.
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