Primary Job Responsibilities:
- Ensure that all relevant data is properly recorded in the ITrax system.
- For each incident, collect focused and detailed photos that meet the Engineering and Service Quality Teams' standards.
- Collect relevant information from the customer.
- Document incidents in a detailed, well-formatted, and professional manner.
- Conduct Root Cause Analysis and suggest Corrective Action Responses for each incident.
- Collaborate with Engineering for all Level 1, 2, and 3 reports.
- Respond to Engineering requests for documentation and support.
- Respond to customers promptly
- Perform other work-related tasks as assigned.
- Make recommendations to enhance existing products to drive reliability.
- Comply with all NOV Company and HSE policies and procedures.
Education and Qualification:
- A bachelor's Degree in Petroleum or Mechanical Engineering is required.
- A minimum of 1 year of Oil Field Experience is preferred.
- Previous Field Service experience is preferred.
- Must be located in the Evansville/Casper, WY area.
- Experience with Excel, MS Office, and PowerPoint is required.
Read Full Description