Job Overview
Working as an IT Operations Engineer, you’ll be managing infrastructure, operating systems,
responding to incidents, keeping the environment secure and automating repetitive tasks.
Key Responsibilities
o managing Linux and Windows environments
o proficient in the command-line (RHCSA/RHCE certification or equivalent)
o managing virtualized environments (VMWare)
o docker, podman
o Kubernetes, openshift
o firewall rules
o DNS, DHCP
o network storage (NFS/NAS, SAN, CIFS/SMB)
o load balancing
o scripting knowledge to automate repetitive tasks
o building and integrating tools that will assist in improving system availability,
reliability, and performanceo utilizing CI/CD tooling to automate (Azure DevOps, Jenkins)
o enforcing configuration (Ansible, Puppet, Chef)
o performance monitoring
o proactive identifying problem areas of a system, i.e. software bugs,
misconfigurations, bottlenecks
o trend analysis
o coordinating incident management and service restoration
o proactive monitoring and adherence to SLAs
o holding IT Engineering, Security and Architecture accountable for remediation of
any SLA degradation
o ensuring that IT is ‘in CONTROL’ by holding IT groups accountable for adherence
o collating and providing necessary evidence to Auditors for these controls
o high availability and resilience patterns
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