Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.

Your Role

As a Quality Assurance Specialist, you will be primarily responsible for ensuring the accuracy/quality for the complete product life cycle from receiving to shipping. This position will report to the Manager of Quality Assurance at our Pittston, PA facility.

What You’ll Do

• Compile and compose various reports in support of department objectives
• Check and review records and/or processes for accuracy and make corrections as needed
• Maintain polite and professional communication via phone, email and face to face interactions with co-workers and customers
• Utilize various reporting systems and computer applications to input and review data
• Accurately follow directions, both written and verbal
• Be flexible to work overtime as dictated by the business
• Organize and prioritize large volumes of information
• Respond to questions as needed
• Focus and remain on task in a fast paced environment
• Adhere to NM Safety standards
• Other tasks as directed by Manager/Supervisor
• Ability to work in both office and warehouse environments

What You Bring

• One year of administrative experience
• Intermediate knowledge of MS Office Suite Programs(Word , Power Point, and Excel).
• High attention to detail with excellent communication skills, verbal and written
• Be flexible to work overtime as dictated by the business
• Ability to work effectively on a team and independently

Physical Demands

• Upon request, reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
• Requires some pushing, pulling, bending, stooping, or kneeling and lifting up to 50lbs in a warehouse environment.
• Requires standing and walking for the duration of a scheduled shift up to 12 hours, apart from scheduled breaks.
• Depending on the work area, use of stairs up to 3 flights will be required.

Our Inclusive Benefits

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Medical, Dental, Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits

About Neiman Marcus Group

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary.

As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic-self is encouraged.

We're committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We're committed to providing reasonable accommodations during our Talent Attraction process. If you need assistance or would like to request an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.

Additional Information

• Overtime Status: Non-exempt
• Posting Date: Feb 27, 2025
• Application Deadline: Applications are accepted on an ongoing basis
• Announcement: Saks Global now includes Bergdorf Goodman, Neiman Marcus, Saks Fifth Avenue & Saks OFF 5TH.