Signify

Job Title

Service Engineer/Technical Designer Intern

Job Description

We are looking for a Service Engineer/Technical Designer Intern to join our S&S team in Madrid.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

As a Service Engineer/Technical Designer Intern you’ll be responsible for contributing to the shaping of the future of services in lighting by achieving sustainable growth of the lighting service business!

Your team

You will be part of the S&S Services Europe team with location in Madrid. The team takes the responsibility to design systems and services proposals, execute them and hand over to the markets for lifecycle activities. As part of the team you will plays a fundamental role in executing accurate and reliable calculations, engaging with both the Business Services and the Markets in Europe.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you’ll do

In this challenging role, you will manage Service Cost Calculations for Life Cycle Services. You will do this based on customer requirements and Signify Service Policies. Also, you will build up understanding of and vision on services concepts. Furthermore, you will:

• Present results to the Service Manager/Proposal Manager / Market and explain Terms &Conditions as well as benefits of the service proposal
• Support the Service Manager in:
  • Professional services external business case elaboration and end-to-end data consolidation from audit raw data to the determination of service cost/selling figures
  • Preparation and calculations in the area of EPC and Light as a Service (LaaS) proposals
• Participate in the Hand Over from the Systems Center to the Customer Satisfaction team in the market
• Drive risk management in close cooperation with the Service Manager / Proposal Manager
• Enable execution of the service propositions
• Clarify & manage requirements towards Customer Satisfaction teams and vice versa
• Understand market trends & customer needs for services
• Support the markets in articulating the benefits and concept of the advanced service offerings

You will also participate in the creation and maintenance of the tools to automate the Team work. Efficient mindset, focus on continuous improvement and open mind for changes are key.

Your qualifications

Ideally, you have a Bachelor or Master degree in Engineering, preferably in Industrial, Electrical or Business area.

• You are capable to understand customer requirements and Signify Service Policies;
• Organized and focused person able to manage different items in a calculation;
• Very good domain of Excel;
• A person willing to work on a multi-cultural environment;
• Solid understanding of project execution and stakeholder roles at all stages of the value chain;
• Enjoys working in a dynamic fast paced international environment;
• Proactive and ownership;
• Team player;
• Responsibility;
• Ability to perform well under pressure and deliver results;
• English and possibly one other European language(s).