Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

We are looking for an open-minded, highly motivated person to reinforce the Customer Service Operations team (Lisbon area). In this role, you will be responsible for delivering high-quality technical services and support to our customers ensuring that all issues are dealt with in the most effective and satisfactory way. This is an excellent opportunity to increase your knowledge and gain experience in the mechanics, electronics, and automation field by performing services on our clients’ sites.

You will be traveling 75% of your time to our customer sites and you need a work permit to work in Portugal.

What you will do

• Install, commission and maintain the equipment and installations of Filling Machines and Distribution Equipment in our customers around Lisbon, sometimes in other European countries
• Perform troubleshooting and fault-finding services on site and by phone
• Conduct production supervision and operator training at customer sites
• Establish and maintain a continuous positive relationship with customers including support and follow up on customers concerns and problems

We believe you have

• Bachelor's degree or higher, in electronic or electro-mechanical engineering - or equal experience in the field
• 1-2 years work experience in electro-mechanical maintenance
• 1-2 years experience in PLC, electrical and electronic systems in general
• Ability to repair machines onsite
• Experience with filling machines is a big advantage
• Willing to travel extensively in Portugal and foreign countries (especially Angola, Spain)
• Native level of Portuguese and a good command of English (writing/reporting skills are essential). Spanish an asset
• Driving license
• Good command of computer skills
• Strong knowledge of MS Office
• Proven understanding of Customer Satisfaction and business vision
• Initiative and ability to work in team
• Customer oriented and result oriented attitude

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on 20th February 2025..

If you have any questions about your application, please contact Sandile Livi.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.