Job Description:

In order to support the “Customer Resolution Services” Airbus Operations is looking for a

Working Student for Customer Resolution Services - SPOC (d/f/m)

You are a full time student, looking for a working student position? Then apply now! We look forward to you supporting us within the Satair Customer Resolution Services Team (CRS) as a working student (d/f/m) with approx. 18 hours a week!

• Location: Hamburg-Fuhlsbüttel
• Start: Datum / as soon as possible
• Duration: 12 months

You will receive a collectively agreed salary of at least €18.17 per hour, depending on the job. There are also special payments such as vacation pay.

Do you have a can-do attitude and are keen on working in a global commercial and logistics environment in aviation?

Do you have a passion for people in a multicultural set up with locations worldwide and experience a more and more diverse environment?

Then join Satair - an Airbus Services Company (100% subsidiary of Airbus).

Satair is offering first class material management solutions in the aftermarket business of the aviation industry. We are working to be the most customer-centric organization in providing commercial aviation spares parts to make the world continue flying. We are constantly taking customer experience to new levels by improving how we fulfill and deliver customers’ orders quickly and accurately, anywhere in the world. To meet this goal, Satair is continually striving to innovate and provide best-in-class service levels by pioneering new products and services in a fast growing business environment.

With our global functional organization spanning across 10 different sites and locations worldwide with more than 1.600 people and a $2.0 billion-turnover, you will be part of a truly global family.

Our customers have the ultimate goal to operate their fleet and our Airbus aircraft safely, efficiently in a cost-time-quality effective manner and of course with the expected comfort level for their customers. We at Satair do everything to support our customers in this.

Satair Corporate Video

Definition working student

Working students are students who are enrolled at a University or some other institution of higher education, and who are employed in a reasonably long, fixed-term position parallel to their studies. This position must not be confused with an internship or with the possibility of writing a final thesis.

This employment usually takes place directly on the company's premises. A working student's main focus remains on their studies, which is why, during term-time, working students are not allowed to work more than 20 hours per week.

Working students therefore usually work near their place of study, so as to conveniently combine studying and employment.

Your benefits

• Attractive salary and work-life balance with an 18-hour week (flexitime).
• A thesis is possible after consultation with the department.
• Mobile working after agreement with the department.
• International environment with the opportunity to network globally.
• Work with modern/diversified technologies.
• We at Satair see you as a fully-fledged team member and you have not been hired to make coffee, but are in close contact with the interfaces and are part of our weekly team meetings.
• Opportunity to participate in the Generation Airbus Community to expand your own network.

Your tasks and responsibilities

• Supporting the Customer Resolution Services Team
• Create training materials as requested 
• Acting as focal point in CRS for collecting and compiling recommendations/ improvements/ opportunities 
• Supporting CRS Priorities
• Perform data analysis and generate reports for different areas
• Produce and deliver communication material for the team or internal stakeholders
• Support the Hamburg team in dealing with the global CRS team (governance, processes, documents)
• Actively support communication between Supply Chain, Engineering, Logistics, Quality and Communication Marketing

Desired skills and qualifications

• Enrolled full time student (d/f/m) in Supply Chain, Business Administration, Industrial Engineering or similar fields of study
• Open minded, team player, excellent communication skills and willingness to learn
• Good Knowledge of Sharepoint and Google Suite (Google-sheets)
• Data management (e.g. Skywise) knowledge is a plus
• English fluent level is a must, and German would be a plus
• Solid knowledge in SAP (e.g. RP/1) would be an advantage

Please upload the following documents: cover letter, CV, relevant transcripts, enrollment certificate. 

Not a 100% match? No worries! Airbus supports your personal growth.

Take your career to a new level and apply online now!

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Operations GmbH

Employment Type:

Fixed term

• 
  

Experience Level:

Student

Job Family:

Material Support & services <JF-CS-MS>

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Read Full Description