Amazon

DESCRIPTION

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses.

We are looking for highly motivated and talented candidates who will review generated data demonstrations and provide human feedback to train LLMs. The ideal candidate must demonstrate strong analytical and communication skills, attention to details, and a commitment to excellence.

This is a 11 months temporary assignment

Key job responsibilities

• Create original and engaging content across multiple work types to train LLMs.
• Write clear, concise, factually and grammatically correct responses that adheres to the Standard Operation Procedures (SOPs) and style guidelines to create visually appealing and effective content.
• Proofread and edit content to ensure high-quality standards, accuracy, and consistency.
• Research and verify content quality based on Content Guidelines. Approve or reject contents based on pre-defined guidelines and explain logical reasoning behind approve/reject decision.
• Perform quality checks by reviewing and proofreading; provide feedback and training to co-workers and cross-company teams to ensure that quality standards are met.
• Collaborate with cross-functional teams and other business units to monitor quality progress, investigate quality variations, develop and implement measures to drive quality improvement.
• Develop a deep understanding of the subject matter expert (SMEs) for processes on the floor and collaborate with stakeholder teams to test new SOPs to gather insights, validate information, and ensure accuracy in content creation.
• Support our leadership, business, and technical teams by actively participating in training, project/program management, etc., based on the group's needs and your own skills and inclinations.

About the team

This is a full-time position based at our office location, Monday through Friday. Due to the nature of our business and the collaborative nature of our work, remote work options are not available for this role.

Are you ready to shape the future of human-technology interaction? Amazon is at the forefront of innovation, harnessing the power of generative AI to tackle some of society’s most pressing challenges. As we pioneer the responsible development and deployment of large language models (LLMs) across our diverse businesses, we invite visionary engineers to join our team. Amazon events throughout the year, AI Fundamentals, Diverse and Collaborative Team await for you.

Join Us! Be a part of Amazon’s journey in shaping the future of AI and human-technology interaction. If you are passionate about pushing the boundaries of what AI can achieve and thrive in a collaborative environment, we encourage you to apply. Together, let’s build a future where AI enhances the way we live and work.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, gender identity, sexual orientation, age, or disability status.

BASIC QUALIFICATIONS

• Proven work experience as a Content Writer, Copywriter, or similar role.
• Strong proficiency in English. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension.

PREFERRED QUALIFICATIONS

• Prior experience of 2-4 years in content writing
• Bachelor’s or Master’s degree in a relevant field, such as Computer Science, Linguistics, Journalism, Communications, or a related area, with a strong emphasis on creative writing, technical writing, or AI technology to help train generative artificial intelligence models to become better writers.
• Ability to adapt writing style to suit various style guidelines and customers
• Ability to make logical decisions while performing tasks even when provided information is ambiguous
• Understanding of academic integrity, e.g.: plagiarism

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.