American Signature Inc.

At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey—an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Store Manager is critical in ensuring we meet that goal. This person is responsible for overall profitability, people development, standards/operations and customer experience in their store. Most importantly, this person will be a leader and coach; a champion of our culture and values. The Store Manager reports directly to the Market Leader.

Some of the functions the Store Manager will perform:

• Embodies our values: Adventure Guides, Serve Others and Own It
• Owns store P&L, driving income goals through managing sales and expenses
• Leads the team by providing leadership, direction and continued development
• Hires, trains and retains the highest quality team members who exhibit our values
• Ensures the highest level of merchandise experience through execution of the company blueprint and brand standards to keep a clean, well merchandised store
• Ensures all lineup changes and sell thru strategies are executed
• Ensures the delivery of maniacal customer service through setting clear expectations and enforcing accountability in the store
• Ensures the use of world class processes in the store
• Drives high performance culture, focused on the results of a highly functioning team
• Develops others through hands on coaching
• Ensures a deep talent bench by developing internal talent and attracting external talent
• Works with the Sales Manager to ensure sales training and materials are utilized to keep the team educated on product knowledge, selling skills and operational efficiencies
• Trains the team and maintains standards in the areas of: cycle counts, accounting and merchandising procedures
• Works with the Assistant Manager to ensure operational excellence through a best in class home delivery process
• Leads change efforts within the store, conforming to shifting demands and timelines
• Meets store visit expectations set by the Market Leader