AVP, Product Manager (Credit Cards), Consumer Banking Group - (WD71396)
Job Purpose: The role is to be responsible for the end-to-end management of our credit card products, driving strategy, performance, and process optimisation.
Key Responsibilities:
- Develop and execute the product strategy and roadmap for credit card offerings, ensuring alignment with overall business objectives and market demands
- Collaborate with internal and external stakeholders to develop optimised processes to ensure successful ongoing management of the credit card products
- Conduct thorough market research and analyse customer feedback to identify needs and opportunities for product enhancements
- Monitor key performance metrics, use data to drive decision-making and implement strategies to improve overall customer experience and drive profitability
- Oversee the budget, ensuring efficient resource allocation and tracking
Requirements:
- At least 5 years of work experience in product management, preferably in the credit card industry
- Analytical Skills: Ability to interpret data and with a focus on data-driven decision-making
- Attention to Detail: Meticulous in ensuring accuracy and compliance standards are met with minimal risk
- Communication and Interpersonal Skills: Effective verbal and written communication to work collaboratively across teams
- Customer Focus: Understanding of customer’s needs to ensure operational processes enhance service delivery
- Problem Solving: Strong skills in identifying problems and developing effective solutions
- Project Management: Ability to manage multiple projects, prioritise tasks and meet deadlines
- Process Mapping: Proficient in creating process maps and flowcharts to visualise workflows
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Primary Location
: Singapore-DBS Asia Central
Job
: Product Management
Schedule
: Regular
Employee Status
:
Full-time
:
Job Posting
: Dec 25, 2024, 12:00:00 AM
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