Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work.
Perform duties in the Wellmark Logistic Assistance mail Center which include receiving, opening, sorting and distributing incoming mail and packages. Inspect all mail and packages for hazardous or dangerous substances;, deliver and sort internal office mail throughout the headquarters building., Operate and maintain various mailing equipment; including personal computer. Prepare and process outgoing mail according to Postal Regulations. Utilize the understanding of postal regulations and shipping knowledge to handle and respond to customer requests.
Required:
a. Receive, record, and distribute external/internal mail and shipments using system software.
b. Successfully fulfill corporate mailing request according to Postal regulations.
c. Perform pre-sort activities including printing reports, verify and process Certified Certificate of Mailing.
d. Contact service providers and perform limited equipment maintenance and cleaning as required.
e. Responsible for operating and maintaining equipment according to OSHA applicable guidelines.
f. Set up, adjust, maintain and operate all Mailing, Insertion, and Ink-Jet Spraying equipment.
g. Perform courier service when needed.
h. Maintain corporate changes through updating mail casing station and service center maintenance.
i. Pick-up, sort, and inspect daily mail following the safe room protocols to prevent the possibility of contamination.
j. Perform address data entry for various stakeholders, as necessary.
k. Answer general mail service questions and inquiries from stakeholders, either in person, electronically or telephonically.
l. Handle return mail duties according the mail service and departmental guidelines.
m. Perform print-to-mail functions that contain Personal Health Information (PHI) according the mail service protocols.
n. Assist with in training new or existing employees on mail service procedures and guidelines.
o. Other duties as assigned.
Office-based: The nature of the job duties for this position will require you to be in the office 100% of the time. Your presence in-office is critical to effectively perform the responsibilities of the role. Occasional remote work may be permitted based on workload and/or other ad-hoc situations that support it, with manager approval.
An Equal Opportunity Employer
The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.
Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.com
Please inform us if you meet the definition of a "Covered DoD official".
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