Join Our Team at Jeff Wyler Eastgate – Now Hiring Service Advisors!
About Us: Jeff Wyler Eastgate is proud to be a leader in the automotive industry, offering top-tier service to our customers and providing a rewarding, supportive work environment for our team. We are expanding our Service Advisor team, and we want you to be a part of it! If you are an experienced Service Advisor or Assistant Lane Manager looking for an opportunity to grow with a dynamic, high-volume dealership, this is your chance.
At Jeff Wyler Eastgate, we are committed to customer satisfaction and delivering an exceptional experience. We focus on creating a "Customer First" culture that ensures every client has a positive interaction with us. This is a rare opening with unlimited potential for the right individual.
Position: Service Advisor
Location: Jeff Wyler Eastgate
Why Join Us?
- Competitive Commission + Draw structure
- Untapped Earning Potential – the harder you work, the more you can earn
- Comprehensive Benefits Package, including:
- Medical, Dental, Vision, and Life Insurance
- 401(k) with company match
- Employee Discount & Referral Program
- Opportunities for Career Advancement – grow within a company that invests in your development
- State-of-the-Art Training Programs to ensure your success
- Phenomenal Team Culture – work in a supportive, collaborative environment with like-minded professionals
Key Responsibilities:
As a Service Advisor, you will be the primary point of contact for our customers, ensuring that they receive efficient, high-quality service. You will play a key role in managing customer interactions, scheduling services, and ensuring satisfaction. Your responsibilities will include:
- Greet customers and provide exceptional service, ensuring a positive experience every time
- Handle service write-ups and ensure that customers’ needs are accurately understood
- Communicate effectively with customers, explaining necessary repairs and services in a clear, non-technical manner
- Recommend and schedule routine maintenance services
- Manage customer expectations, ensuring a quick turnaround for basic services
- Maintain accurate records of customer interactions and service history
- Collaborate with technicians and other team members to provide a seamless service experience
- Uphold a professional appearance and demeanor at all times
INDSJBR
- Minimum of 1 year as a Service Advisor, Assistant Lane Manager, or Service Consultant experience preferred
- Proven record of achieving exceptional Customer Satisfaction
- Organized and friendly personality
- Exceptional communication skills with your customers
- Professional personal appearance
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record
- Must have a high school diploma or GED
- A desire for a long-term career with a growing organization
- Personal and professional integrity
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