PFH Preferred Family Healthcare

Job Description:

Job Title: Community Support Specialist 

Location: Hannibal, MO

Department: Preferred Family Healthcare

Employment Type: Full Time

Shift: Flexible Schedule

Job Summary:

Are you a passionate and dedicated Community Support Specialist looking to make a positive impact in the lives of individuals facing mental health challenges? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Preferred Family Healthcare as a Community Support Specialist!

As a Community Support Specialist, you'll work with clients in various capacities, providing mentorship, guidance, and hope to help them overcome challenges and achieve their goals. You'll have the chance to work in different settings, including clients' homes, clinics, and other community locations, ensuring that each individual receives personalized support tailored to their unique needs. Our ideal candidate is passionate about mental health support, has experience in behavioral interventions, and possesses strong communication and collaboration skills.

Hannibal, Missouri, is special for its historical significance as Mark Twain's boyhood home, scenic location along the Mississippi River, affordable living, and tight-knit community spirit. It offers career opportunities, including in dentistry, and a high quality of life with its blend of charm, natural beauty, and community engagement. Join us in making a difference in the lives of individuals who seek our services!

Position Perks & Benefits:

• Employee benefits package - health, dental, vision, retirement, life, & more**
• Competitive 401(k) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
• Company-paid basic life insurance
• 29 Days of PTO for Full-Time employees
• Emergency Medical Leave Program
• Flexible Spending Accounts – healthcare and dependent child-care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement

Key Responsibilities: 

• Deliver Life-Changing Mental Health Services: Provide top-notch care to clients out in the community. 
• Empower Clients through Behavioral Interventions: Utilize effective techniques like motivational interviewing, operant conditioning, and cognitive processing to help clients achieve their treatment goals and improve their overall well-being. 
• Foster Recovery and Resilience: Take a supportive educational approach to promote improved functioning and meet the unique needs of each client. Engage in activities that align with treatment goals and foster long-term success. 
• Manage a Rewarding Caseload: Establish and maintain a manageable caseload, collaborating with supervisory staff to ensure a fulfilling workload that allows you to make a meaningful impact in clients' lives. 
• Collaborate in Client Care: Participate in staffing sessions to identify client needs, set treatment goals, and develop individualized plans for success. Contribute your expertise to ensure the best possible outcomes.
• Respond to Emergencies with Confidence: Use sound judgment and discretion to provide timely assistance during mental health crises, offering rapid aid within your scope of training.
• Ensure Continuity of Care: Provide comprehensive follow-up services to clients, including follow-up for missed appointments, outreach, and engagement as needed. Meticulously document all interactions, including attempted or unsuccessful attempts. 
• Grow and Learn with Preferred: Actively participate in staff development activities, such as meetings, training sessions, and workshops, to enhance your skillset and stay current with industry trends. 

Education and/or experience qualifications:

There are several ways in which you may qualify for this position including: Education, certification, or experience. Please scroll down carefully for more information:

• Bachelor's degree in one of the following fields of study: Psychology, Social Work, Sociology, Education, Criminal Justice, Family Studies, Counseling, Recreational Therapy, Human Services, Human Development, Child Development, Gerontology, Behavioral Science, Rehabilitation Counseling, Education (Teachers!)
• OR...
• Associate of Applied Science in Behavioral Health Support degree from an approved institution
• OR....
• Work experience in a related human services field may substitute for educational requirements. *Related fields may include direct support such as case management, residential support, developmentally disabled support, vocational rehabilitation, and more. Four years of qualifying experience minimum or a combination of education and experience equaling four years required.
• OR....
• Qualified Addictions Professional (QAP) CADC, CRADC, CRAADC, CCJP, RADC-P, RADC, CCDP, CCDP-D

Required License/Certification (one of the following):

None.

Additional Qualifications:

• A valid driver's license and a reliable vehicle
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Flexibility and adaptability in a fast-paced environment
• Compassion, empathy, and a genuine desire to help others

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

Community Support, Social Work, Mental Health, Counseling, Case Management,

Community Outreach, Advocacy, Support Services, Crisis Intervention, Behavioral

Health, Human Services, Public Health, Nonprofit, Collaboration, Partnership Building, Networking Cultural Competency, Diversity and Inclusion, Teacher, Teaching, Lesson Planning

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Preferred Family Healthcare is a Smoke and Tobacco Free Workplace.