JOB SUMMARY
This position is responsible for the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability
- Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure
- Ensure CHARM service model is fully integrated by FOH Team with every Guest
- Communicate company initiatives and tactics to drive sales and profitability
- Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
- Conduct regular one-on-one's and follow-up with Managers and Team Members.
- Reinforce Team Members' skills and Managers' leadership behaviors.
- Identify and implement strategies to retain the best Team Members.
- Control receiving and inventory levels and report all concerns to Area Coach (AC).
- Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
- Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
- Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.
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