Baptist Health - Alabama

Patient Access Manager - Emergency Department - (20-8108-1639-050922)

Description

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

The Manager, Patient Access I shall be responsible to direct and coordinate all admitting and registration activities in accordance with the policies and procedures of Baptist Health. The Manager shall establish departmental goals and objectives and monitor their progress. Additionally, the Manager shall maintain a positive public relations image in all patient, visitor, medical staff, and interdepartmental communications.

Qualifications

• High School graduate or equivalent required.
• Preferred undergraduate degree in management, business or a healthcare discipline.
• Minimum of 3 years’ experience in hospital office management.
• ED Patient Access Management experience strongly preferred
• CHAM through National Association of Health Access Managers preferred.
• Ability to provide a positive customer service experience to guest, visitors, and patients.
• Knowledge of HIPAA standards and regulations. Strong verbal and written communication skills.
• Strong interpersonal skills.
• The ability to communicate effectively with patients, guest, and hospital personnel.
• The ability to show compassion and sensitivity for patient comfort.
• The ability to maintain confidentiality.
• Knowledge of basic Windows based PC operations.

Primary Location

: Baptist Medical Center South

Work Locations

:

Baptist Medical Center South

2105 E South Blvd ZIP Code 36116

Montgomery

Job

: Manager I, Patient Access

Organization

: Baptist Health

Schedule

: Regular

Shift

: Standard

Job Type

: Full-time

Day Job

Job Posting

: 03/19/2025, 12:23:32 PM