CTI Digital

About CTI

At CTI, innovation is at the heart of everything we do. As leaders in our field, we strive to deliver exceptional, custom-tailored solutions that drive success for our clients. Our expert team combines industry insight with cutting-edge technology, ensuring that we not only meet expectations but exceed them.

We're committed to fostering an environment where creativity flourishes, and collaboration thrives. By embracing the challenges of a dynamic global market, we aim to set the standard for excellence and integrity in our industry. If you're passionate about making a difference and advancing your career with a team that values professionalism and innovation, CTI is the place for you.

The team

Our Sales team drives revenue growth by identifying and securing new business opportunities while nurturing and expanding relationships with high-value clients. With deep expertise in selling complex technical solutions, they operate strategically across both new and existing accounts. At the core of their mission is developing new business, complemented by strengthening client relationships and maximising account expansion. Collaborating closely with account management, marketing, tech, and customer success teams, the Sales team ensures our solutions align with client needs, delivering exceptional value and satisfaction.

What you’ll be doing

As our Client Director, you will lead the charge in driving new business growth and securing new logos, while also taking ownership of the following key responsibilities:

• Revenue Growth and New Business Acquisition
• Drive revenue growth by actively identifying and securing new business opportunities, targeting high-value accounts, and expanding market reach.
• Strategic Account Planning
• Develop and execute account plans to unlock upsell, cross-sell, and new sector opportunities, leveraging market insights and aligning solutions with client needs.
• Solution Selling and Consultative Approach
• Employ a consultative, needs-based sales approach to position tech solutions as critical to client success, tailoring pitches to demonstrate ROI and scalability.
• Market Insights and Competitive Edge
• Stay ahead of industry trends, analyse market dynamics, and use competitive intelligence to identify client challenges and refine sales strategies.
• Client Relationship Management
• Build trusted relationships with key stakeholders in strategic accounts, understanding their business goals and identifying opportunities for growth and long-term partnerships.
• Performance Tracking and Reporting
• Monitor pipeline performance, account health, and client engagement, providing actionable insights and regular updates to senior leadership.

What experience you need to be successful

Proven track record in new business development, including prospecting, lead generation, and closing complex sales within the SaaS or tech industry.

• Experience managing high-value accounts, ideally within a solutions focused environment, with an emphasis on both growth and retention.
• Skilled in consultative, solution-based selling to address complex client needs and demonstrate the ROI and strategic benefits of partnering with an agency.
• Ability to communicate and negotiate effectively with executive-level clients, delivering persuasive presentations and establishing credibility as a trusted advisor.
• Familiarity with technical terminology, with the ability to engage in meaningful discussions with both clients and internal teams.
• Proficient in using data to drive decision-making, including sales metrics, pipeline analytics, and client feedback to inform strategic adjustments.
• Ability to lead cross-functional projects and mentor junior team members, fostering a collaborative and goal-oriented environment.

We’re challenging the 'Gender Confidence Gap,' which suggests that individuals will only apply for a job if they meet 100% of the criteria. Some of our best hires didn’t check every box in the role description, so if you were about to rule yourself out, we still encourage you to apply!

Learn more about our commitment to equality, diversity, and inclusion here.

Interview process

We’ve designed our process with you in mind. This is as much an opportunity for you to make sure CTI Digital is right for you as you are for us. We’ve embedded a values driven approach to recruitment and offer transparency and feedback at each and every stage.

Candidate experience is incredibly important to us. You’ll have a dedicated member of the Talent Team with you every step of the way, ready to answer questions or make reasonable adjustments as needed.

????Screening Stage - a 30-minute exploratory call with our Talent Team

????1st Stage - Video call with a senior member of the Sales team. A chance to explore the role and responsibilities.

????2nd Stage - A face to face interview with our CCO and a Sales Director. A take home task will give you the opportunity to show us what you can do!

????Offer - If we think it’s a good fit, we’ll make you an offer!

What’s in it for you

????️28 days annual leave, in addition to the bank holidays

????Hybrid-working - we’re in the office twice a week

????Six days per year for your continuing professional development (CPD)

????Workplace nursery scheme

????Health cash plan

????Cycle-to-work scheme

⏰Flexible working hours

????Employee well-being and mental health programme

????Relaxed working environments - office dogs welcome!

????Breakfast on us every Monday

????Company socials and lots of fun!