About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us. About The Global Product & RD team is building up core TikTok products to ensure TikTok continues the growth, deliver the best product experience to all of our users, build the most attractive features to help users enjoy their time on TikTok, earn trust in privacy protection, and more. The Global Product team is growing exponentially. The business lines are ranging from Monetization Technology, Data, Machine Learning, System, Infrastructure, AR Effects, Security Technology and more. About the team TikTok Core Product team's goal is to provide the best user experiences to create, consume, and enjoy content on TikTok. As part of the Core Product team at TikTok, this team is focused on improving reliability, scalability, and security of TikTok account structure. We are looking for a Product Manager to lead account initiatives, run the full stack from infrastructure to applications and grow TikTok ecosystem accounts to a new level. Responsibilities: 1. Partner with teams in Security Product, Global Security Organization, Privacy Organization, Risk Control Organization to define architecture and key performance indicators ("KPIs") of company security incident response. 2. Drive operational excellence by capturing and analyzing user and team feedback, data from KPIs and other sources to inform and implement changes to incident response processes. 3. Communicate risk and status clearly and succinctly to security and product leadership with a framework for evaluating resolution options, as well as roles and responsibilities of partner teams. 4. Develop educational tools and training to ensure alignment amongst partner teams for incident response programs as well as user education. 5. Experience managing and/or creating programs for regular assessments of enforcement decision-making to improve operational excellence with measureable results that inform product decision-making. 6. Define and manage operating budget and efficiency metrics for review programs related to user experience of security and integrity products.
Minimum Qualifications: 1. 3 years + working experience, bachelor and above, use English as a working language; 2. Familiar with business process management and requirement analysis; 3. Familiarity with security and emergency response processes and program development; 4. Excellent coordination and communication skills, capable of cross-team collaboration and leadership communication; 5. Strong analytical and problem-solving abilities; 6. Have a deep understanding of account security, cybersecurity, information security or a relevant field in technology, security and digital identity. Preferred Qualifications: 1. Experience in operations management and process optimization at a large technology company is preferred.
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