Senior Program Manager

Job Summary

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• Job: 34765-BHIL
• Location: US-MA-Natick
• Department: Program Management

As a Senior Program Manager at MathWorks, you will work on cross-functional teams and programs to develop high-quality software that accelerates the pace of engineering and science. MATLAB is a programming and numeric computing platform used by millions of engineers and scientists to analyze data, develop algorithms, and create models. In this role, you will be part of the cross-functional leadership group that will charter projects and programs to achieve strategic objectives. You will partner with the Engineering Managers and define processes and strategies to enable the cross-functional teams to plan, prioritize, and execute those projects efficiently and effectively. 

Responsibilities

• Facilitate planning process to create SMART multi-release plans that aligns with strategic objectives 
• Identify dependencies and facilitate communications with dependent/impacted teams to negotiate and establish agreement of responsibilities and plans 
• Identify issues and risks, define a mitigation plan, and track them to resolution or escalate appropriately 
• Champion our core value of continuous improvement. Facilitate problem-solving to identify root causes of issues and ensure countermeasures address the problem effectively. Lead process improvement activities that eliminate significant sources of waste 
• Design, pilot, and roll out new processes, best practices, standards, and KPI’s as needed to improve team efficiency and effectiveness while avoiding unnecessary duplication of/variation from standard processes 
• Evaluate team agile development practices, identify opportunities for improvement, and execute a visible plan for their achievement
• Co-author and execute change management and pilot plans. Gather, analyze, and incorporate feedback 
• Monitor KPIs to identify issues in team quality or delivery rate - raise awareness; define, communicate, and track the plan to address those issues 

Minimum Qualifications

• A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Additional Qualifications

• Technical degree in Engineering, Math, or Science 
• Experience in developing commercial software products 
• Ability to understand software technology; able to participate and contribute to technical conversations 
• Ability to influence others even when you do not have direct authority over them 
• Experience with Agile, Scrum, and Kanban software development methodologies 
• Experience with JIRA and Confluence 
• Experience with MATLAB Products is preferred, but not required