Electronic Arts

Requisition Number:186523

Can this position be remote?: No

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The multi-disciplinary Player & Quality Insights team focuses on understanding player behavior and designing player feedback events across our entire portfolio of games, to help game teams develop the games and experiences our players want to play. We are a player-inspired team where every major decision starts with who we make games for.

Reporting to the Senior Technical Product Manager, we are looking for a technical product manager (TPM) who will establish roadmaps, product management for a growing innovation-team with universal products, used across multiple EA teams. You will ensure these software product portfolios (made up of a mix of internally developed tools and 3rd party vendor solutions) are appropriate and prioritized, and work collaboratively on new projects, with a focus on experimentation, research & development and community engagement.

Local, hybrid onsite options are available.

Responsibilities

• You will define and guide roadmaps collaboratively for the portfolio of technical products, managing them through their life cycle: idea, introduction, growth, and end stages, including product integration opportunities.
• You will manage timelines and expectations with multiple partners and user groups, make decisions with multiple EA needs in mind and improve our user feedback process and community engagement.
• You will use data to influence and make decisions, measure success, define and perform return on investment and value-add analysis.

Qualifications and Knowledge

• 3 or more years of experience in technical product management.
• Ideally, you have experience working directly with tools or product(s) using Customer Relationship Management / Community Engagement / Customer Review and Feedback technologies. A technical background is appreciated.
• Knowledge of Agile framework and value-based development.
• Converting ideas/vision into roadmap, and then from roadmap into launches and productization.
• Experience or desire working in a team with varied domain expertise, technical and non-technical, across different locations and in hybrid and remote work environments.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.