Client Service Account Manager

Job ID:R0349740Full/Part-Time: Full-timeRegular/Temporary: RegularListed: 2024-09-18Location: Dublin

Position Overview

Job Title Client Service Account Manager

Location Dublin

Corporate Title Assistant Vice President

Working as part of a growing global team the Client Services Specialist is a senior position responsible for a portfolio of clients / deals within the Structured Finance Team servicing Collateralised Loan Obligation (CLO) and Loan Fund transactions. Acting as primary contact for their assigned clients and team. Working closely with sales team and support teams to deliver best in class service to clients. A great opportunity to work in a client facing role within Structured Finance.

What we’ll offer you

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

Hybrid Working

We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables employees to reach a working pattern that works for them. Eligible employees have the opportunity to work from the office and remotely from home (subject to the role’s eligibility).

You can expect:

• Competitive salary
• Pension
• Min 25 days’ holiday
• Life Assurance and Healthcare for you and your family
• A range of benefits including TaxSaver Travel Scheme & Retail Discounts
• The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Responsible for a portfolio of clients and or deals working with a team of client service account managers servicing structured finance transactions, acting as the Relationship Manager and senior escalation point for the respective clients
• Providing oversight, guidance and development to junior team members and ensuring team are delivering best in class service to their clients
• Liaising with clients, counterparties and relevant internal departments to ensure transactions and queries are dealt with in an efficient and timely manner
• Reviewing transaction documentation in conjunction with the in-house legal team, both pre and post-closing, ensuring the effective processing and settlement of deal related transactions, including cash payments, instructed investments and custody securities settlements
• Production and delivery of compliance reporting, European Securities and Markets Authority (ESMA) reporting, payment date reports, daily cash management

Your skills and experience

• Experience in Structured Finance, ideally in a client services role
• An understanding of the global financial services industry and debt capital markets and structured finance
• Prior experience in CLO and or Loan Funds is beneficial
• Confident and experienced in client relationships, able to build a rapport and maintain strong relationships with clients
• Good communication skills and a track record of developing and guiding staff
• In depth knowledge of Payment processing, Issuing & Paying Agency Operations, Structured Finance Transaction documentation, Capital Markets Operations

How we’ll support you

• Training and development to help you excel in your career
• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression

About us

Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do.

Deutsche Bank in the UK is proud to have been named a The Times Top 50 Employers for Gender Equality 2024 for five consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.