Ericsson

Join our Team

Ericsson Real Estate (RE) mission:

We create innovative solutions for a changing workplace. We enable competitive advantage for Ericsson through an engaging physical/digital hybrid workplace experience that supports collaboration and productivity. We work in partnership with the business on value creation, sustainability, and the brand experience.

Global Workplace Operations (GWO) is accountable for the execution of Workplace Experience, the development and execution of Workplace Services, and the RE sustainability approach across Ericsson's global portfolio. It is part of the RE organization. 

About this Opportunity!

We create innovative solutions for a changing workplace. We enable competitive advantage for Ericsson through an engaging physical/digital hybrid workplace experience that supports collaboration and productivity. We work in partnership with the business on value creation, sustainability, and the brand experience.

Global Workplace Operations (GWO) is accountable for the execution of Workplace Experience, the development and execution of Workplace Services, and the RE sustainability approach across Ericsson's global portfolio. It is part of the RE organization. 

This role leads the CU West Africa & Morocco Real Estate Workplace Operations, reporting to the Head of Global Workplace Operations MEA.

In this role, you will own the relationship with Ericsson stakeholders for the defined locations and be responsible for meeting users’ Workplace Experience needs, delivered through the inhouse team and Ericsson's outsourced Integrated Facility Management (IFM) partner. Responsibilities include stakeholder engagement, supply partner management and cost management to achieve delivery of FM & hospitality services, workplace management and sustainability objectives. You will work closely with Real Estate’s Portfolio & Project Management, IT, Security, EHS and local business units. 

What you will do:

• Own and build strategic relationships with senior leaders and influencers across all Ericsson businesses that enhance trust.
• Understand the business strategy/drivers and how RE impacts these.
• Be a RE ambassador. Advocate RE strategy and principals towards business leaders.
• Align workplace strategies, practices and operations with Global Real Estate strategies.
• Communicate to stakeholders regarding budget forecasting, space utilization metrics, RE strategies, workplace experience, and cost saving initiatives.
• Build and maintain a relationship with the IFM partner that ensures its active contribution to the role holder's tasks.
• Coordinate overall finance and cost control by budgeting and ensuring financial targets are met in your region. 
• Close collaboration with Real Estate Portfolio & Project Management to achieve location strategies 
• Close collaboration with internal and external partners and present data to key stakeholders
• Drive stakeholder engagement including all Portfolio & Project Management matters

You will bring!

• Have a BA, BSc, MSC, or similar.
• Have 5 years of workplace management experience, with both operational Facilities
• Management and stakeholder management roles. 
• Developing effective and summarised presentations on complex topics to employees, clients, and top management.
• Exhibit Change & Improvement Management Skills.
• Show understanding of Real Estate Process, Models & Strategies.
• In-depth knowledge of financial terms and principles and proficiency to conduct financial/business analysis. 
• Negotiation & Argumentation Skills
• Strong leadership and management experience within multiple site/Region.
• Major corporate campus facilities experience and running several projects, sites and financials within a multiple location portfolio. 
• Contribute to thought leadership, strategy development, and the leadership strategies.
• A clear understanding of Real Estate operations and processes in all offices and business operating environments. 
• Demonstrate experience of developing and implementing global standards.
• Exhibit strong integrity in business activities.
• Exhibit Change & Improvement Leadership Skills.
• English proficiency is required, French is a huge plus 

Would you like to take a tour to “Life at Ericsson MEA”, visit short video: https://youtu.be/3_O_MTt0PAY?si=HnqI4J3gpj2papL_ 

Note: The role is open to be hired in Ericsson operating countries Ghana, Nigeria, Ivory Coast, Cameroon, Botswana, Morocco, Senegal, Benin, Kenya based on hiring team decision.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.mana@ericsson.com

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: Ghana (GH) || Accra

Job details: Workplace Management