Company:

Mercer

Description:

Employee Engagement Team Leader (fixed- term contract)

• A role with great exposure to internal and external clients across all regions
• A role with a focus on the end-to-end implementation and management of Employee Engagement projects and EE team management

We are inviting a passionate and highly driven Team Leader from the data driven environment professionals to join our global team,

united by a collaborative culture that transcends business units and borders.

This role will be managing a team of Employee Engagement Specialists and managing a portfolio of projects focused on understanding and improving our clients’ employee engagement initiatives.

Why will you love this role?

You will be managing the implementation of employee-centric initiatives to a wide range of clients, serving as a trusted advisor and a point of contact to various levels of management.

What’s in it for you:

• Development through real-life trainings and conferences with our business partners as well as through online platforms (LinkedIn Learning, Harvard Business Review, Leading Edge, edX, Udemy, Mercer Workday Learning). Access to various internal development programs, i.e. software academy, people manager academy, Lean Yellow/Black belt certification. 
• Opportunity to work globally as a part of an international organization and learn about the specifics of work in other markets. 
• Work on structured databases and with the possibility to learn VBA, R, Python as well as opportunity to improve project management skills in off-cycle projects. Further, the opportunity to; explore the different LEAN methods we use to excel our processes. 
• Attractive benefits package (including private health care, life insurance, and choices of culture/sports card, or a Multisport card, lunch/shopping card, co-financing of foreign language classes, retirement plan, PPE (after 6 months), 1 day off for volunteering). 
• We support work-life balance and promote inclusive atmosphere through numerous Diversity & Inclusion actions initiatives. 
• Flexible working hours and casual dress code. 
• A hybrid model of work (3 days/week from office). 
• Fixed- term contract for 1,5 year

In this role you will be:

• Managing a team of Employee Engagement Specialists, you will do this by ensuring a positive, productive and engaging team culture through your ability to lead, inspire, motivate, coach and manage your people to deliver exceptional levels of quality whilst meeting all relevant operational and business targets,
• Proactively participate in and drive engagement initiatives within the team,
• Create a highly engaging, inclusive, positive and fun work experience for your team,
• Through your leadership you will create a customer centric culture, ensuring that all team activities are focused on the effective delivery to the end customer and high levels of customer satisfaction,
• Coach and support team members through regular 1:1s and reviews to encourage people to develop their skills and to own and achieve their performance, quality and customer outcomes consistently,
• Become a knowledge expert in terms of the Employee Engagement’s products, tools and services, full training provided,
• Monitor and report on Employee Engagement projects to ensure that they are kept on schedule and meet budgetary requirements,
• Develop strong, credible relationships with EE managers and Consultants across all regions,
• Advise the clients on the most suitable EE project solutions – methodologically, technically and most of all – operationally.

What you need to have:

• Demonstrated expertise in effectively managing and coordinating both teams and projects in a multinational environment and across diverse cultures - min. 3 years
• Proven ability to deliver multiple projects
• Proven experience working with and interpreting data, ideally people-related data
• Strong communication skills
• Ability to adapt and work effectively with a variety of dynamic projects and tasks
• Ability to negotiate
• English C1+ is required for oral and written communication

What makes you stand out:

• Knowledge of online survey tools (Qualtrics, Forsta, Sawtooth)
• Experience in quantitative market research or Employee Engagement Surveys

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.