Wesleyan University

Reporting to the Assistant Director of Residential Life, the Temporary Residential Operations Coordinator is a part of a dynamic Residential Life team responsible for effectively meeting the needs of over 2,900 undergraduate and graduate students. All Wesleyan undergraduate students are required to live on campus, making residence life the focal point of campus life.

The Temporary Residential Operations Coordinator will be an integral part of supporting the overall success of the department.

Responsibilities include:

• Oversee the daily operational function of the reception area for the office of Residential Life. 
• Manage, distribute, collect, inventory, and maintain all residential keys for opening.
• Assign and maintain all residential card access for undergraduate and graduate students for opening.
• Maintain inventory of master keys and manage security system for master key access.
• Manage student office assistants in the central Residential Life Office. 
• Serve as the contact person for students approved to have an Emotional Support animal. 
• Assist in placing work orders for housing accommodations
• Liaise with Physical Plant Managers and tradespeople to address maintenance and repair issues. 
• Serve as the primary contact for graduate student concerns
• Other duties as assigned.

This is an on-campus position that works up to 25hrs per week through September 30, 2024. Occasional weeknight and weekend hours may be required.

MINIMUM QUALIFICATIONS: 

Bachelor’s degree or equivalent combination of education, training, and experience.

Intermediate knowledge of Microsoft 365, Google Docs and web page management software.

Demonstrated ability in managing several projects simultaneously.

Demonstrated ability in setting and managing priorities.

Excellent customer service skills including problem-solving and troubleshooting.

Experience with or knowledge of creating systems of organization.

Demonstrated commitment to work within a diverse environment and interact openly with individuals of different backgrounds.

Ability to work occasional nights and weekends. 

PREFERRED QUALIFICATIONS:

Previous experience in Student Services, Student Affairs, or student life.

Working knowledge of management/student information systems, Cascade, database management or card access system.

Experience with assessment or data management.

Additional Application Instructions:

Position is open until filled. As part of your application, please upload a cover letter and resume.

Compensation: $18.00 - $20.00/hr.

Work Location: On Campus

All offers to external applicants are contingent on the candidate’s completion of a pre-employment background check screening to the satisfaction of Wesleyan University.

Wesleyan University, located in Middletown, Connecticut, does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, political belief, veteran status, sexual orientation, genetic information or non-position-related criminal record. We welcome applications from women and historically underrepresented minority groups. Inquiries regarding Title IX, Section 504 or any other non-discrimination policies should be directed to Vice President for Equity and Inclusion, Title IX and ADA/504 Coordinator.

Wesleyan University complies with the Clery Act and maintains records of campus crime statistics and security policies. Copies of Wesleyan University’s Clery Act Report are available on request and online at https://www.wesleyan.edu/publicsafety/clery.html.

Experience is taken into consideration in the determination of salary offers. For more information visit https://www.wesleyan.edu/hr/handbook/compensation-practices/index.html

Wesleyan offers a broad range of employee benefits and development opportunities, including comprehensive group insurance plans, wellness programs and incentives, generous paid time off and retirement plans, flexible work schedules, employee and dependent tuition programs for those who qualify. 

Detailed information on the benefits of working at Wesleyan is located at: https://wesleyan.edu/hr/careers/prospective-resources.html.