Who Are we?
As a world-leading provider of workplace technology, Ricoh is all about improving work life by providing better user experiences, optimised workflows, anytime anywhere collaboration, and digital infrastructure solutions.
At Ricoh, we harness the infinite potential of the collective imagination as our daily pursuit. Embracing a culture of openness, we welcome all ideas. Our purpose is to shape the future of work and the sustainability of our world and use its infinite potential to truly imagine change.
Is this the role for you?
As the Regional Business Manager for Victoria, South Australia, and Western Australia (Southern Region) you will play a pivotal role in steering the success of the Ricoh Sales Teams (Direct and Indirect), across all customer segments and portfolios. This position involves overseeing staffing, performance, and operations to ensure smooth business activities and adherence to company policies.
Key responsibilities include developing strategic partnerships, managing budgets, setting performance objectives, and reporting on regional performance to the Executive Leadership Team. The role demands a blend of leadership skills, industry knowledge, and the ability to work under pressure to meet business goals.
Key responsibilities:
- Oversee the day-to-day Sales operations of multiple branches within a designated region, ensuring operational efficiency and compliance with company policies.
- Mentor, coach direct reports
- Reviewing the key performance indicators of your region
- Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence in line with our retention, maximise and acquire strategy.
- Maintain an in-depth understanding of the business in your region
- Achieve and exceed sales revenue and margin targets.
- Accountable for the Regional P/L Performance
- Develop and implement strategies to achieve sales objectives goals, analyse market trends, and identify growth opportunities.
- Manage and lead a team of Regional Sales Managers and Sales Support Employees, providing guidance, support, and conducting performance evaluations.
- Monitor revenue and expenses, prepare financial reports.
- Build strong relationships with key clients, business partners and stakeholders
- Seek new business opportunities, secure contracts, and develop marketing and advertising plans in conjunction with our Marketing team to promote the company brand within the region.
- Recruiting, developing, leading, motivating and keeping accountable a team of sales professionals
- Developing budget, forecast and regularly reporting actual performance to budget, with variance analyses and revised projections
- Negotiating major deals and maintaining key customer contacts at senior levels
- Pivotal role in the bid process
- Assigning accounts, territories and budgets to the sales team in conjunction with Regional Sales Managers
- Work very closely with Marketing on solution choices and development, go to market strategies, marketing campaigns & lead generation, communication and brand consistency
- Identify emerging markets and market shifts while being fully aware of new products and competition status
- Coordinating the gathering of market intelligence covering competitors' products and sales strategies.
- Working with other relevant business unit managers to develop and implement sales strategy
To be successful in this role:
Key selection criteria:
- Minimum of 5 years’ experience in a similar leadership position
- Demonstrated ability to lead and manage multiple teams or sites, achieving key performance indicators (KPIs) and driving high-performance culture.
- Proven experience managing budgets and setting performance objectives to ensure profitability.
- Strong leadership skills and the ability to make sound decisions are key requirements for this position
- Excellent oral and written communication skills are essential for effective leadership and stakeholder engagement.
- Strong analytical skills to understand market dynamics and to make data-driven decisions.
- Experience with budget management, financial forecasting, and understanding the financial side of the business.
- Comfort with Microsoft Office Software, CRM systems, and other relevant business tools.
- Ability to work efficiently under pressure and solve complex issues that may arise in operations.
- Handling escalated customer issues and maintaining positive stakeholder relations.
What we give back to you?
At Ricoh, we take pride in giving back for your contribution to our success. We offer a range of benefits including:
- Paid Parental Leave
- Purchased Leave Scheme
- Participation in our RedE recognition program
- Free income protection cover
- Wellness program
- Novated leasing
Employment Type
Permanent
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