Ipsos

ROLE DESCRIPTION:

Although located in our Ipsos Poland office, the Project Field Coordinator would be part of the Ipsos Switzerland project management team dedicated to Global Qualitative service line (IUU), working for international clients. 

Under the guidance of the Project Senior Coordinator and respective account teams, the mission/role will be to manage and coordinate a range of projects across markets commissioned by our clients, according to study specifications, respecting quality and timing requirements as well as to execute all activities and tasks linked to project management by applying the relevant skills in an efficient manner.

• Demonstrating proficiency in the overall research process and Service Lines tools;
• Mastering all research flows along with interactions between the different stakeholders/suppliers, from simple to complex projects and/or for multiple projects at a time (according to workload defined and approved with line manager);
• Delivering project management services independently while being aware of own limits/raising concerns/alerting/escalating issues appropriately; 
• Start showing added value, consultancy in project management issues, proactivity which ultimately drives trust from peers, suppliers and clients.

The key responsibilities will include:

• Manage and Coordinate Qualitative research projects working closely with and close collaboration a Key Client Account Team made up of a Client Service Director, Associate director and Research Manager or (Senior) Research Executive;
• Act as Project Fieldwork Coordinator (PFC) across a range of workstreams: costing up proposals with multiple markets, liaising with local moderators, fieldwork agencies, and venues, project updates and executing all tasks and requests related to the project or proposal;
• Liaising on recruitment, moderation and timings for each potential project and during the project with updates and any requested changes from start to end of project;
• Attend and manage some Fieldwork (mainly remote/virtual channels with MS Teams and Zoom platforms and other Ipsos technical channels), and scope to travel to some destinations occasionally;
• Manage invoice queries with suppliers and Ipsos Finance and inputting into the Ipsos system per project
• Day-to-day communication with account, line manager and clients for all project management related matters (e.g. recruitment, fieldwork, venue hire, transcripts uploading, interpreters, timings, etc)
• Coordination of all operational tasks & suppliers involved in the project (Fieldwork, Venue, Moderation, Deliverables, Videoing);
• Fully accountable for project set-up and completion activities such as: 
• Supervision/monitoring of fieldwork and provision of regular updates
• Coordination and supervision of other project-related activities which include (but not limited to) Questionnaire/Screener design, project material, project costings/edits/approvals, GDPR documents, local agency documents, supplier invoice approval 
• Open and regular communication with client service teams and/or end clients 
• Compliance with overall project timings and internal deadlines
• Compliance with internal Quality Standards
• Contribution to project review meeting (escalating to senior management); 
• Compliance with Ipsos internal/administrative procedures (e.g., costing updates, invoicing…);
• Ownership of certain tools e.g. champion

QUALIFICATION, SKILLS AND EXPERIENCE:

• A minimum of 2 years' experience in a company environment
• International minded, team spirit and multicultural oriented
• Fluent reading/writing/speaking English 
• Project Management oriented,
• Multi-tasking, with high attention to details
• Data Accuracy & Numeracy
• Quality Orientation
• Good command of MS Office (Excel in particular)
• Strong interpersonal communication skills; Solid in written communication,
• Self-starter with outstanding organization skills,
• Open minded, curious
• Interest in working with and supporting AI in everyday work remit

In return we OFFER:

• An exciting, dynamic and challenging work environment,
• A job full of diversity,
• An opportunity to grow and develop within a strong professional environment,
• A fun, lively team spirit,
• An opportunity to work within a truly international environment (we currently employ 18 different nationalities within IPSOS Switzerland), yet with the benefit of one line manager.
• Flexible working / Working from home 2-3 days a week

Please include the following statement in your application: 

"Niniejszym wyrażam zgodę na przetwarzanie danych osobowych, zawartych w mojej ofercie pracy, przez Ipsos Sp. z o.o. oraz podmioty działające w ramach Ipsos S.A. , mające swoją siedzibę na terytorium UE, w celach związanych z realizacją procesu rekrutacji na stanowiska pracy w Ipsos Sp. z o.o. lub w spółkach Ipsos S.A. Przyjmuję do wiadomości, iż administratorem moich danych osobowych jest Ipsos Sp. o.o., z siedzibą w Warszawie przy ulicy Taśmowa 7 oraz że przysługuje mi prawo dostępu do tych danych, ich poprawiania oraz wycofania zgody na ich przetwarzanie." (zgodnie z Ustawą z dn. 29.08.97 roku o Ochronie Danych Osobowych Dz. Ust. Nr 133 poz.883).

The applications without the statement regarding the personal data will not be taken into consideration. Please note we will reply only to the selected candidates. 

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!

The Ipsos Understanding Unlimited service line uses Qualitative techniques to humanize data and bring cultural intelligence into our clients’ thinking. We bring ‘life to life’, through listening, observing and illuminating human interactions. Ipsos UU is the largest qualitative research company in the world. IUU has a community of 1300 specialists with diverse backgrounds and skill sets (e.g. ethnographers, community managers, semioticians) who understand people better than anyone else, simply because we have done more research for more clients in more countries than anyone else. With us, clients are fluent in 88 cultures.