C4 Technical Services

Knowledge Manager - Salesforce

Remote or MN

Do you want to build and deliver a powerhouse system that will modernize the providing, tracking, and management of learning content for a large organization? You know a good Salesforce portal is more than just a nice-looking interface + data and you need the right combination of programming expertise to build a user focused solution. .

As a Knowledge Manager on our team, you'll work directly with your customers to overcome their most difficult challenges implementing and monitoring custom solutions built on Salesforce as well as work with our Business Process Engineering team to identify, collaborate on, and improve efficiencies across the workspace. You'll use your passion to learn and teach new tools and techniques as you work to implement business systems improvements and mentor teammates. You'll evaluate and manage the information and knowledge management solutions that are supported the multiple browsers, Salesforce as well as directly contribute to future functionality and enhancements. You'll support documentation for the several emergent capabilities for the client to include user guides, business processes, developer guides, and admin guides.

You Have:

• 5 years of experience as a knowledge manager
• Experience with contributing to the development and maintenance of Salesforce enterprise solutions
• Experience with technical competencies, including information and systems administration, database administration, data analysis and visualization, and research and development
• Experience with supporting a Combatant Command level organization
• Ability to pay strict attention to detail
• Possession of excellent organizational, analytical, and problem-solving skills
• Possession of excellent verbal and written communication skills

#DICE

tkettwick@c4techservices.com