ServiceNow ITOM Service Mapping Consultant
Location: Hybrid/Remote
Summary
We are seeking a ServiceNow ITOM Consultant to work with our Site Reliability Engineering team. The successful candidate will be instrumental in advancing service mapping in our ServiceNow ITOM Visibility project.
Key Responsibilities
- Improve ServiceNow horizontal discovery and top-down mapping.
- Develop discovery patterns within the ServiceNow environment.
- Provide guidance and best practices based on experience and expertise.
Technical Skills and Qualifications
- Strong understanding of data centers and infrastructure/networking.
- Proficiency in low-code development within the ServiceNow tool.
- ServiceNow Certified Discovery Implementation Specialist certification preferred.
- ServiceNow Certified Service Mapping Implementation Specialist certification preferred.
Professional Skills
- Highly collaborative and communicative
- Ability to work in fast-paced environment of high transparency and accountability
- Strong interpersonal skills with the ability to communicate effectively and establish working relationships with individuals.
- An unquestioned ability to retain confidential business and personnel information.
Experience
The ideal candidate will have substantial experience in a similar role, sufficient to provide guidance and best practices.
Work Environment
This role is in a team setting that values collaboration. The pace is fast, and the ability to switch gears quickly is essential.
#DICE
jpeter@c4techservices.com
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