C4 Technical Services

Enterprise Architect Salesforce Health Cloud

Location: Hybrid - 1-2 days St Louis Park

Accountabilities

• Developing and maintaining the overall technology strategy and roadmap for the organization.
• Ensuring alignment between technology initiatives and business goals.
• Providing guidance and direction to technology teams on system architecture, design, and development best practices and standards.
• Identifying and managing risks associated with technology initiatives.
• Working within and collaborating with a larger architectural team.

Experience

• Possess 8+ years of IT architecture experience, specializing in enterprise architecture.
• 3+ years of experience leading Salesforce Health Cloud implementation.
• Leading significant technology projects, including strategy development and road mapping.
• Skilled in instituting technology standards, and managing vendor contracts, with a strong background in collaborating with business leaders for technology solutions integration.
• Proficient in risk management and compliance, with effective communication of complex technical ideas to varied audiences.

PREFERRED QUALIFICATIONS: 

• Integrate social networks within Salesforce to bolster lead generation, customer engagement, and marketing efforts. 
• Experience with the Salesforce Foundation, Sales, and Service Clouds.
• Experience transitioning from Household to Person Accounts in Salesforce.
• Utilize AI capabilities for advanced data analysis and predictive insights. 
• Integration Knowledge with MuleSoft. 

Job Description

• Collaborate closely with business leadership to formulate technology strategies that harmonize with specific business requirements and the company's overall strategic vision.
• Lead the development of the organization's technology roadmap, ensuring that technology initiatives advance the company's primary objectives.
• Provide expert technical guidance and support to solution architects and development teams, promoting architectural and design excellence to deliver advanced enterprise solutions.
• Oversee the lifecycle of integration projects from initiation to delivery, ensuring minimal disruption to daily operations and maintaining coherence with established business processes.
• Spearhead the full integration of Salesforce Health Cloud, enhancing document management, task coordination, care delivery, and order management, to streamline healthcare processes.
• Develop and oversee a Critical Data Model within Salesforce, organizing and managing patient data effectively to support improved data-driven decisions in patient care.
• Innovate patient care management by guiding the development of dynamic Salesforce profiles that offer a comprehensive view of patient health, tailored to personalize the healthcare experience.
• Guide the improvement of patient outcomes and the streamlining of service coordination by optimizing Salesforce's Care and Program Management modules for greater efficiency and effectiveness. 
• Play a pivotal role in actively and effectively influencing discussions and decisions within the Architecture Review Board (ARB), contributing positively as a collaborative team member

Knowledge of:

• Enterprise architecture frameworks, such as TOGAF, Zachman, and FEAF.
• Business architecture and how it supports business strategy and operations.
• Technology architecture, including infrastructure, applications, data, and security.
• Emerging technologies and trends in the industry.
• Regulatory and compliance requirements in the industry.

Ability To

• Move easily between big picture thinking and managing relevant detail.
• Comfortable to switch hat and work deeper in Solution Architecture space.
• Act as a trusted advisor within the technology domain, providing support and resolving complex issues in collaboration with other Enterprise Architects, Service Delivery Managers, and Project Managers.
• Champion a culture of teamwork and trust, driving collective success through collaboration, open communication, and mutual respect among all team members.
• Work side-by-side with Solution Architects and development teams on best practices in solution design, including integration patterns, architectural standards, and environment management. 
• Learn business use cases quickly and effectively convey complex ideas/ solutions to audiences of diverse background and technical exposure.
• Anticipate stakeholder needs, develop, and discuss potential solutions, even before the stakeholder realizes they are required.
• Demonstrate strong communication skills, both written and verbal. 

EDUCATION AND EXPERIENCE:

• A bachelor's or master's degree in computer science, information technology, engineering, or a related field or a combination of years of experience, and/or certifications in information technology.

#DICE

jpeter@c4techservices.com