City & County of Honolulu

Position Information

“Your Leadership, Our Success! Join the Board of Water Supply!”

The Honolulu Board of Water Supply is looking for an assistant to the Program Administrator of Field Operations to assist in the overall executive direction of the division. 

As an Assistant Program Administrator, your duties and responsibilities will include:

• Overseeing the day-to-day operations of the division's five base yards.
• Oversight of the 24-hour operation and maintenance of the water distribution system, including all pipelines and construction equipment, valves, fire hydrants, meters, and appurtenant installations.
• Operation of an island-wide system in the receiving and handling of water interruption calls and complaints, including the coordination of all emergency functions necessary to minimize interruption of water service.
• Developing, recommending, and implementing policies and program priorities necessary to carry out the division and department goals and objectives as mandated by law or determined by the Board.
• Researching and preparing appropriate correspondence and responses to various inquiries, complaints, and/or reports for the Program Administrator or the Manager and Chief Engineer.
• Assisting in the preparation of the division’s budget.
• Performing other related duties as assigned.

Special Work Requirements: Position classified as a Disaster Response Worker and is required to staff the Departmental Operations Center (DOC) in times of emergency. Works in adverse weather conditions and additional hours as necessary to oversee and coordinate emergency repairs to restore water service as quickly and safely as possible.

If you qualify for the position, your name will be established to an eligible list. This list may be used to fill current and/or future vacancies in this and/or other departments.

Additional Job Information

Applications must be submitted online by July 27, 2024, 11:59 p.m., Hawaii Standard Time (HST) to be accepted. 

Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:

• use a valid e-mail account;
• verify your e-mail address is entered correctly on your GovernmentJobs account;
• are subscribed to e-mail notices;
• check your spam folders; and
• add infoneogov@honolulu.gov and info@governmentjobs.com to your contact list. 

Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.

Minimum Qualification Requirements

At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment. 

EDUCATION REQUIREMENT:

Equivalent to graduation from a regionally-accredited college or university with a bachelor's degree in engineering.

Education obtained outside of the United States must be comparable to a degree earned at a regionally-accredited college/university in the United States. In order to receive credit for the education, a foreign credential evaluation (FCE) must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.

Verification Requirement: You may submit evidence of your education. Please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application. Or mail a photocopy of your documents to the following address: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Unofficial transcripts will not be accepted. Copies will not be returned. All information on your documentation must be legible and complete in order to be given credit.

EXPERIENCE REQUIREMENT:

Three (3) years of administrative experience relating to the design, construction, installation, and/or maintenance of a major facilities or systems encompassing field operations of a large geographic area.

LICENSE REQUIREMENT:

Possession of a valid license as a professional engineer in the State of Hawaii. Applicants with a current out-of-state license must obtain their Hawaii license prior to appointment. 

Verification Requirement: You may submit a copy of your current professional license (Hawaii or out-of-state). Please attach an electronic copy of your professional Engineer license to your application; Or mail a photocopy of your license to the following address: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Copies will not be returned.

Examination Process

EDUCATION AND EXPERIENCE EVALUATION:

In addition to meeting the above minimum qualifications, your application will be further evaluated. Your score will be based on the quality and quantity of your education, experience and/or other related job requirements and competencies applicable to the position. Failure to provide sufficient information may result in your application being rejected or your receiving a lower score.

EXAMINATION WEIGHT:

Education and Experience Evaluation . . . . . . . . . . . . . . . . 100%

What are the benefits of being a City Employee?

• Vacation: Employees may earn up to 21 days per year.
• Sick Leave: Employees may earn up to 21 days per year.
• Holidays: 13 days a year; 14 days during election years.
• Training and Development: Computer, career, and personal enhancement courses are offered; curriculum designed for employee, supervisory, and management development.
• Medical, Dental, Prescription Drug, and Vision Care: Various health insurance plans are available. Premiums are subsidized by the City and deductible from pre-tax income for participants of the Premium Conversion Plan (PCP).
• Group Life Insurance: No cost for eligible employees.
• Deferred Compensation Plan: Invest in your future...choose to defer part of your pre-tax income for retirement.
• Retirement Plan: The Employees' Retirement System (ERS) of the State of Hawaii administers retirement benefits for State and County employees. Employee contribution required.
• Commuter Choice Pre-Tax Benefits: Employees may designate certain transportation expenses (TheBus, LOTMA, Vanpool Hawaii, etc.) as a pre-tax item
• Parking: Some job locations offer parking on-site; others may have access to parking at low monthly rates.
• Direct Deposit: Direct deposit of paychecks to a designated financial institution is available.
• Employee Assistance Program (EAP): Confidential, professional counseling and resource referral.
• Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service. For program requirements and additional information, please visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

To view additional information, please visit our Benefits of City Employment page. 

• All benefits as stated above, are subject to eligibility requirements and to legislative and/or negotiated changes. Individuals are responsible for any related fees or charges that may apply.