Counter Sales Representative
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Top Job
Located in Lutherville, MD
Salary: $17-$20p/h
Job description
Job Title: Counter Sales Associate
The counter salesperson will increase sales and customer satisfaction by efficiently and courteously assisting walk-in and telephone customers in the selection and acquisition of needed products, by applying technical knowledge to satisfy customer needs.
Requirements:
- Willingness to learn
- Experience: Product / applications experience preferred. Wholesale distribution experience preferred
- Must be able to lift up to 75 lbs.
- Must be able to stand on your feet up to 8hrs daily.
- Frequent stooping, squatting, stretching, bending and lifting are required to each inventory items
- The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.
Responsibilities:
- Pulling, filling, packing and setting up orders for delivery or pickup.
- Maintain the ability to determine the status of an order at any given time.
- Follow any special instructions pertaining to an individual order
- Receive shipments, log into inventory, maintain inventory through audits.
- Process returns accurately
- Service customers at the counter by taking orders and entering them into the system accurately’ giving priority to regular accounts
- Use electronic and published catalogs to provide product, pricing, and availability information to customers
- Follow company pricing and credit guidelines.
- Solve or find someone to quickly solve customers’ problems
- Retrieve orders from warehouse quickly and accurately.
- Maintain proficiency in computerized systems and other technologies as required.
Managing/ navigating within the organization
- Keeps and maintain a neat counter area and product displays
- Learns and demonstrates ability to organize electronic and paper-based information.
- Learns and uses organizational resources and escalation processes for issue resolution
- Respects and appropriately uses the internal chain of command
- establishes team relationships for improved job effectiveness
- Demonstrates comprehensive company product knowledge – and can articulate competitive advantage
- Demonstrates comprehensive industry knowledge and can apply it to enhance decision-making effectiveness.
Technical / Professional Knowledge and Skills
- Identifies buying habit changes and relays that information to appropriate people within the organization
- Learns and demonstrates competence in features and functionality of all product lines
- Demonstrates appropriate application of all product offerings and solutions in customer environments.
- Adds value to customer and internal interactions by understanding the market, customers, suppliers, and competitors
- Conveys accurate messages, ideas, and decisions through clear verbal and written communication
- Maintains professional appearance according to the employee handbook.
- Attends and participates in all meetings and events necessary for team success.
- Identifies and diagnoses the root of problems and uses strategic steps to solve or prevent new or recurring problems.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Shift:
Weekly day range:
Ability to Commute:
Ability to Relocate:
- Baltimore, MD: Relocate before starting work (Preferred)
Express Office: Timonium
1615 York Road
Suite 303
Timonium, MD 21093
Email us
Apply Now
Counter Sales Representative
Share
Top Job
Located in Lutherville, MD
Salary: $17-$20p/h
Job description
Job Title: Counter Sales Associate
The counter salesperson will increase sales and customer satisfaction by efficiently and courteously assisting walk-in and telephone customers in the selection and acquisition of needed products, by applying technical knowledge to satisfy customer needs.
Requirements:
- Willingness to learn
- Experience: Product / applications experience preferred. Wholesale distribution experience preferred
- Must be able to lift up to 75 lbs.
- Must be able to stand on your feet up to 8hrs daily.
- Frequent stooping, squatting, stretching, bending and lifting are required to each inventory items
- The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.
Responsibilities:
- Pulling, filling, packing and setting up orders for delivery or pickup.
- Maintain the ability to determine the status of an order at any given time.
- Follow any special instructions pertaining to an individual order
- Receive shipments, log into inventory, maintain inventory through audits.
- Process returns accurately
- Service customers at the counter by taking orders and entering them into the system accurately’ giving priority to regular accounts
- Use electronic and published catalogs to provide product, pricing, and availability information to customers
- Follow company pricing and credit guidelines.
- Solve or find someone to quickly solve customers’ problems
- Retrieve orders from warehouse quickly and accurately.
- Maintain proficiency in computerized systems and other technologies as required.
Managing/ navigating within the organization
- Keeps and maintain a neat counter area and product displays
- Learns and demonstrates ability to organize electronic and paper-based information.
- Learns and uses organizational resources and escalation processes for issue resolution
- Respects and appropriately uses the internal chain of command
- establishes team relationships for improved job effectiveness
- Demonstrates comprehensive company product knowledge – and can articulate competitive advantage
- Demonstrates comprehensive industry knowledge and can apply it to enhance decision-making effectiveness.
Technical / Professional Knowledge and Skills
- Identifies buying habit changes and relays that information to appropriate people within the organization
- Learns and demonstrates competence in features and functionality of all product lines
- Demonstrates appropriate application of all product offerings and solutions in customer environments.
- Adds value to customer and internal interactions by understanding the market, customers, suppliers, and competitors
- Conveys accurate messages, ideas, and decisions through clear verbal and written communication
- Maintains professional appearance according to the employee handbook.
- Attends and participates in all meetings and events necessary for team success.
- Identifies and diagnoses the root of problems and uses strategic steps to solve or prevent new or recurring problems.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Shift:
Weekly day range:
Ability to Commute:
Ability to Relocate:
- Baltimore, MD: Relocate before starting work (Preferred)
Express Office: Timonium
1615 York Road
Suite 303
Timonium, MD 21093
Email us
Apply Now
Share
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