Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Field Service Technician II – IT Cooling Systems for our client in the Energy domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Permanent position, and the client is looking for someone to start immediately.
Duration: Full-time
Location: Chicago, IL
Role: Field Service Technician II – IT Cooling Systems
Primary Skills: Engineering
Role Description: As a Field Service Technician II – IT Cooling Systems, you must have at least 2-5 years of experience in troubleshooting and repairing HVAC systems.
As the Field Service Technician II for IT Cooling Systems, you will service support activities, troubleshoot, and repair IT Cooling products and electro-mechanical equipment within the Critical Power Solutions Division (CPSD). This role involves scheduling technical sales or service support for customers.
Essential Functions:
- Perform on-site customer service for CPSD IT Cooling products, including start-up service, preventative and remedial maintenance, field modification, and testing.
- Troubleshoot refrigeration and electro-mechanical equipment using schematic and mechanical drawings, procedure and troubleshooting documents, and hand-held and computer-based test equipment.
- Conduct necessary repairs or replacements.
- Undertake refrigerant system repair work when required, such as leak detection, refrigerant reclamation, evacuation, and charging of R410A.
- Evaluate, troubleshoot, and repair HVAC electric, control systems, and engineering products.
- Perform refrigerant-related tasks such as reclaiming, measuring, charging, pressure testing, and evacuating HVAC units.
- Provide technical support to internal and external customers, including third-party service organizations and end-users.
- Inspect and test returned products, components, and systems to determine defects and operational status.
- Schedule and provide emergency technical support and field service on an on-call basis.
- Maintain service records and documentation of services provided.
- Prepare necessary documents related to installation, testing, repair, and customer support.
- Provide field support and assistance with CPSD’s power equipment projects as required.
- Submit accurate expense reports for reimbursement promptly, in accordance with company policies.
- Promote CPSD's goals and positive image by conducting business with other departments, customers, and suppliers in a timely and cooperative manner.
- Understand and adhere to the company’s Quality, Safety, and Environmental Policies, and effectively communicate their importance.
Qualifications:
- Associate’s degree in HVAC, Electrical Electronics, or related technical field, with 2-5 years of experience in troubleshooting and repairing HVAC systems, or equivalent education and experience.
- Intermediate knowledge of HVAC systems gained through experience or technical training courses.
- EPA Section 608 certification.
- Advanced knowledge and proficiency in mechanical and electronic test equipment.
- Ability to read and understand technical drawings, blueprints, electrical schematics, and bills of materials.
- Advanced analytical and problem-solving skills.
- Strong interpersonal communication skills required for interactions with customers, employees, and vendors.
- Intermediate computer skills, particularly in Microsoft Office products, timekeeping systems, and expense reporting systems.
Education: Associate’s degree in HVAC, Electrical Electronics, or related technical field
Experience: Minimum 2-5 years of experience
Relocation: This position will not cover relocation expenses
Travel: No
Local Preferred: Yes
Note: Must be able to work on a W2 basis (No C2C)
Recruiter Name: Christopher Hix
Recruiter Phone: 817-600-4639
Equal Employment Opportunity
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