IHG Hotels and Resorts

People

• Direct everyday financial activity, plan and assign work ensuring you always have the right staffing numbers 
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues 
• Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently 
• Recommend or initiate any HR related actions where needed 
• Keep connected with key contacts including owners, asset managers, guest, regulatory agencies, others as needed 

Guest Experience

• Help guests - you’ll be happy to help if someone needs assistance with a request or complaint 
• Make sure all guest bills are accurate 

Responsible Business

• Ensure financial control procedures and systems are ethical and legal 
• Distribute outlook and forecast information for departments to identify cost savings 
• Minimise waste and reduce slow-moving items. 
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done 

Financial

• Prepare financial analysis of hotel operations including variance explanation and make recommendations to ensure the achievement of business goals 
• Prepare hotel and department budgets and financial forecasts and reporting 
• Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts 
• Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings 
• Manage accounts payable to balance cash flow and reputation with suppliers 

Accountabilities

• This is the top job managing the finance function for the hotel. Typically supervises a staff of professional and/or clerical accounting positions.

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