Phocas Software

Oversees the day-to-day operations of our life support instructors in order to provide high-quality training courses. This role supervises, educates, coaches, and inspires our Instructors to ensure compliance with our various accrediting agencies. Provides life-support training alongside our Instructors and performs equipment assessments, customer service basic maintenance, and inspections as needed. Assists, as needed, with the planning and coordination of training courses MedStar SiTEL provides both internally and externally to our healthcare system.

Education

• Associate's degree required
• Bachelor's degree preferred

Experience

• 3-4 years 4 years of instructor or educational delivery experience required and
• 1-2 years Management and/or supervisor responsibilities preferred and
• Hospital or clinical experience preferred

Licenses and Certifications

• AHA BLS Instructor - AHABLSI American Heart Association BLS Instructor certification required and
• Health Services\ACLS INSTRC - ACLS Instructor American Heart Association ACLS Instructor certification required and
• Health Services\PALS INSTRC - PALS Instructor American Heart Association PALS Instructor certification preferred and
• Health Services\NRP INSTRC - NRP Instructor American Heart Association Neonatal Resuscitation Program Instructor certification preferred

Knowledge, Skills, and Abilities

• Must be proficient with Microsoft Office and other relevant applications.
• Excellent communication and interpersonal skills.
• Desire and drive to acquire knowledge and skills necessary to perform the job more effectively.
• Responsible for performing skilled computer duties with high attention to detail.
• Outstanding organizational and leadership skills.

Supervises a team of Instructors in complying with regulatory guidelines and providing quality training.

Teaches instructor certification courses and provides, as required, additional proficiency-related instructor training.

Completes the Performance Reviews for the team of instructors including disciplinary counseling and actions as necessary.

Assists in the preparation of project presentations, under the guidance of the training center coordinator or department leadership.

Plans and coordinates for all life support courses as directed by department leadership.

Maintains familiarity with certification guidelines to ensure compliance by the instructor team.

Maintains personal certifications to comply with requisite duties and responsibilities.

Provides recommendations for budget and purchase of equipment, supplies, and materials.

Teaches, coaches, and mentors subordinate instructors.