US Tech Solutions

Job Description:

• As an Accessibility UX Program Manager for Commerce, you will combine expert program management skills with a passion for user experience to help the Commerce product area improve and launch products that are used by billions of users.
• You’ll define the program to design, develop, test and launch products to be helpful and useful to all users, across the Shopping, Merchant, and Payment product areas.
• You’ll create cross-team relationships and awareness, develop actionable insights, and ensure programs meet deadlines and company-wide OKRs, scaling and leading a deeply impactful program to Client and our users.

Responsibilities:

• Scale processes that reduce user-impacting issues and improve efficiency of design workflows.
• Support design teams to improve the quality of accessibility documentation by sharing resources on best practices across the organization.
• Identify team needs with regards to process, tools, documentation, and asset management.
• Lead and collaborate to drive reviews of new features during early design, development and launch.
• Make difficult prioritization decisions given limited time and resources.
• Communicate vision and progress to key stakeholders throughout the company.
• Provide leadership and operational excellence across teams to deliver the highest level of trust-building and strategic counsel.
• Act as an internal advocate for users with disabilities and as a representative for Accessibility and UX in cross-functional collaborations with Engineering and Product Management (PM) teams, connecting all three groups and making sure interdependencies are understood and planned for.

Mandatory:

< >Demonstrated and experienced program management skills, with the ability to lead complex strategic and operational initiatives. 5+ years of Program Management experience. Experience with accessibility.Familiarity with UX design, user research, and/or user centered development with the ability to help drive impactful work across UX organizations.Experience with assistive technologies (e.g., screen readers, braille displays, magnifiers, switch access, head tracking, voice control).

• Familiarity with design systems and accessibility documentation.
• Strong understanding of UX design principles.
• Experience in managing product and front-end engineering.
• Ability to build strong relationships, work cross-functionally, and manage multiple projects.
• Focus on integrating accessibility into the product development process.
• Exemplary communication and presentation skills.
• Ability to represent accessibility's importance from product and technical perspectives.
• Skilled in creating clarity from ambiguity and leading without authority.
• Education:
• BA/BS degree or equivalent practical experience.
• About US Tech Solutions:
• US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
• US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
• national origin, disability, or status as a protected veteran.