Senior UX Designer


The Role:

SnapLogic is expanding its role as the world’s leading data and application integration with our Generative Integration platform. We are looking for a Senior UX Designer to deliver improvement to our platform, its security, access control, and overall platform admin management, helping to ensure our customers success. Additionally, you will create new ways to leverage our generative AI capabilities to augment the customer's skills and streamline the management of our platform. This role is an individual contributor position, reporting to the Global Head of Design.

You will be a member of a product trio (design, product management, and engineering) and you will be responsible for championing customer needs, while balancing them with technical and business tradeoffs, ensuring they achieve amazing things with their data and application ecosystem. You must be able to work collaboratively with cross functional teams, proactively thinking through the implications with development, QA and support. You will be expected to engage directly with our customers to help set a product vision.

You need to be a passionate storyteller; inspiring, aligning, and clarifying your designs with your team and the organization. You need a creative sensibility that combines UX design and systems design, and you must know how to build appealing and functional enterprise experiences. You will create user journeys, interaction workflows, and final designs, communicating with colleagues across the organization, facilitating working sessions, planning, and building prototypes.

You must be confident in taking risks building toward long-term business objectives, even in ambiguous situations. Quickly identifying mistakes and making appropriate course corrections.

This position is remote with occasional travel requirements.

To be considered for the role, you must share a portfolio of work demonstrating exceptional design sensibilities, a solid understanding of UX best practices for enterprise solutions and your ability to solve complex problems in graceful and intuitive ways.

What You'll Do:

  • Design the user experience/interaction for our Administrative capabilities (i.e. on-boarding, set-up, security, access control, etc. including content and navigation.
  • Work as a member of a product Trio to define requirements and develop innovations
  • Participate in Customer Co-Innovation workshops to develop breakthrough solutions
  • Use both customer data and UX best practices to drive design decisions
  • Develop prototypes, wireframes, and final design comps— whatever gets the job done
  • Quickly and thoughtfully incorporate team feedback into designs
  • Validate your designs through A/B testing and/or qualitative user research working with UX research
  • Develop realistic & high-quality recommendations for improving the user experience, proactively thinking through the implications
  • Conduct in-depth evaluations of multiple variables, included competitive products, exercising judgment in selecting methods and evaluation criteria.
  • Successfully balance tradeoffs between development, customer, and business needs. 
  • Able to plan for the future while remaining grounded in the present
  • Consistently applies systems thinking, demonstrating solid judgment for when to adhere and when to break established design patterns.
  • Proactively seek out a deeper understanding of both technology and competitors.
  • Leverage your knowledge to seek out improvements to drive greater efficiency and customer value.
  • Identify and propose strategies around problems that affect your team, communicating effectively, and gaining buy-in
  • Work with the other members of the design team to continually evolve and improve the product, as well as work to improve the knowledge and practices of the team overall

What We're Looking for:

  • 6+ years of experience designing web apps, ideally SaaS or other enterprise applications
  • Degree in HCI, Interaction Design, UX Design, or a related field
  • Must have experience design administrative functions for an enterprise platform (i.e. RBAC, MFA, security, etc.)
  • Must be highly proficient in Figma and the use of design systems
  • Deep intuitive understanding of enterprise UX, UI best practices, visual design skills a plus
  • Successful experience working closely with engineers and product management
  • Operate with high degree of autonomy, successfully delivering projects from concept to production on time
  • Demonstrates creativity in both identifying problems, oportunities, and their solutions
  • Inspire creativity in others.
  • Strong interpersonal skills and ability to work well in a fully remote team environment.
  • Excellent grasp of visual and interaction design trends
  • Confident in taking risks building toward long-term business objectives
  • Demonstrate the ability to make decisions and move forward while balancing tradeoffs between development, customer, and business needs
  • Demonstrates strong situational awareness, connecting adjacent and analogous patterns
  • Quickly identifies mistakes and makes appropriate course corrections

Why Join:

There's never been a better time to join SnapLogic. Here are a few reasons why:

Hot Market Opportunity: Leading organizations are embracing the cloud, data, and AI to rethink and rewire their businesses. They understand that integrating disparate systems and automating core processes are critical to accelerating business growth and success. Enterprise automation makes possible what every organization wants: a single source of truth for data-rich decisions; agile innovation that delivers products and services to market faster; exceptional experiences for customers, partners, and employees; and amazing business results. According to industry analysts, the integration market alone is growing four times faster than the overall software market, approaching more than $5 billion in revenue.

Innovative Product: SnapLogic is the only company to provide a single, unified platform for all of a company’s integration and automation needs: application integration, data integration, API management, B2B integration, and data engineering. We offer a simple, intuitive, self-service interface together with a powerful, scalable, enterprise-grade platform. We provide industry-leading AI capabilities to accelerate productivity and time to value. And we deliver automation capabilities that streamline end-to-end business processes — such as hire-to-retire and order-to-cash — eliminating manual, repetitive activities, and freeing up teams to focus on strategic projects.

World-Class Customers: Hundreds of customers around the globe trust SnapLogic to handle their enterprise integration and automation needs. Adobe enables 800+ citizen integrators and saves millions per year. AstraZeneca enables 600+ self-service users globally on a single platform. Box connected 24+ apps in months with only 1.5 developers. Our customers come first, and we’re proud of SnapLogic's industry-leading customer retention rate of over 95%.

Company Momentum: SnapLogic is hiring! Driven by the industry's best and brightest employees in offices across North America, EMEA, Australia, and India, plus a solid network of industry partners, SnapLogic continues to grow, helping more and more customers around the world solve their toughest integration and automation challenges. Industry experts have consistently recognized our company, products, customers, and employees as best-in-class, from our year-over-year Leadership in Gartner’s iPaaS Magic Quadrant to our 2020 CODiE Award win, to our recognition as a 2020 Bay Area Top Workplace.

SnapLogic is headquartered in San Mateo, CA with offices in New York, NY; London, UK; and Hyderabad, India.

To all recruitment agencies: SnapLogic does not accept unsolicited agency resumes. Please do not forward resumes to SnapLogic employees or to any other company location. SnapLogic is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the company. SnapLogic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SnapLogic complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SnapLogic expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SnapLogic employees to perform their expected job duties is absolutely not tolerated.

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Confirmed 21 hours ago. Posted 30+ days ago.

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