Teleperformance

Overview

Responsible for providing industry-leading customer service while meeting the quality and schedule expectations of the

company’s customers. 

Qualifications

Excellent in speaking, writing and reading Japanese language (Native / Business level).

• Independent & customer friendly.
• Able to demonstrate conflict resolution, negotiation and de-escalation skills.
• Flexible with working schedule.

Responsibilities

• Provide e-commerce customer support via phone, email and online chat.
• Answer customer comments, enquiries, and complaints in a professional manner.
• Maintain good relationship & positive engagement with customers.