Customer Service Representative
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Top Job
Located in Farmingdale, NY
Salary: 20.00-25.00
The Customer Support Representative will act as a liaison between customers and our sales reps. This position will also assist with complaints, orders, errors, account questions, keeping the accounts up to date, billing, cancellations, and other queries.
Job Responsibilities:
- Respond to internal and external inquiries via email & phone.
- Manage customer order entries
- Manage and update client accounts
- Provide customers with quotes and product knowledge
- Outbound Sales and Promo calls
- Update client databases
- Perform general administration tasks
- Support other departments
Education and Experience:
- High School Diploma or equivalent.
- Minimum of 3 years relevant work experience.
- English and Spanish (bilingual)
Skills and Abilities:
- Excellent communication skills
- Extensive experience using MS office software ( SAP a plus)
- Experience using database management systems
- Demonstrated ability to effectively resolve customer issues/ complaints.
- Must be detail oriented
- Must be able to multi-task
Compensation and Benefits:
- Competitive salary; commensurate with experience.
- Benefits package available.
Express Office: Farmingdale
565 Broadhollow Road
Suite 9E
Farmingdale, NY 11735
Email us
Apply Now
Customer Service Representative
Share
Top Job
Located in Farmingdale, NY
Salary: 20.00-25.00
The Customer Support Representative will act as a liaison between customers and our sales reps. This position will also assist with complaints, orders, errors, account questions, keeping the accounts up to date, billing, cancellations, and other queries.
Job Responsibilities:
- Respond to internal and external inquiries via email & phone.
- Manage customer order entries
- Manage and update client accounts
- Provide customers with quotes and product knowledge
- Outbound Sales and Promo calls
- Update client databases
- Perform general administration tasks
- Support other departments
Education and Experience:
- High School Diploma or equivalent.
- Minimum of 3 years relevant work experience.
- English and Spanish (bilingual)
Skills and Abilities:
- Excellent communication skills
- Extensive experience using MS office software ( SAP a plus)
- Experience using database management systems
- Demonstrated ability to effectively resolve customer issues/ complaints.
- Must be detail oriented
- Must be able to multi-task
Compensation and Benefits:
- Competitive salary; commensurate with experience.
- Benefits package available.
Express Office: Farmingdale
565 Broadhollow Road
Suite 9E
Farmingdale, NY 11735
Email us
Apply Now
Share
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