Solution Engineer

Quantifind

Education
Benefits
Special Commitments

Who You Are

You are dedicated to discovering the needs of your customers and matching them with the right product solutions. You care deeply about technology, but just as strongly about the workflow and processes that bring it to life. You can present technical concepts to stakeholders at all levels, adjusting to your approach to the audience at hand. You possess a high attention to detail but know how to strategize and map a path to long-term success. You are a pragmatic self-starter that is results focused and knows how to prioritize. You are looking for an opportunity to learn and grow in a fast-paced environment where you will define new processes, inform next-generation products, and help drive the growth of an organization. You feel strong about being mission driven in your work. Above all else, you are innately curious and motivated to learn new things. 

Who We Are

Quantifind is the Risk Intelligence company. We help some of the world’s biggest banks identify money laundering and fraud. Quantifind also works with government agencies, using the same platform, to uncover criminal networks and support national security. Unlike other players in this space, Quantifind delivers results through an AI-driven software-as-a-service (SaaS) solution with consumer-grade user experiences. 

Quantifind’s Graphyte platform uncovers signals of risk across disparate and unstructured text sources using artificial intelligence and natural language processing techniques. In financial crimes risk management, Quantifind’s solution uniquely combines internal financial institution data with public domain data to assess risk in the context of Know Your Customer (KYC), Customer Due Diligence (CDD), Fraud Risk Management, and Anti-Money Laundering (AML) processes. Today these compliance processes are burdened by ever-increasing regulatory responsibilities and an expectation of frictionless transactions. Legacy technologies demand increasingly more human resources as the operations expand; Quantifind’s solution offers a way to cut through the inefficiency and enhance effectiveness simultaneously. Demand for this solution is fueling our rapid growth. 

To help you succeed, we provide a supportive environment that fosters collaboration between teams and team members, where learning and professional growth are considered a key part of your success, and of ours. We offer a flexible work environment with a family friendly work-life balance.

What a Great Candidate Looks Like:

  • You hold a BS in computer science, statistics, or engineering 
  • You have 2+ years of experience in a customer-facing technical support, analytical, or consulting role 
  • You have specific experience in the delivery or implementation of software within large enterprise environments
  • You have a high EQ and impeccable communication skills 
  • You are experienced in interacting directly with Application Programming Interfaces (APIs) and are familiar with common API protocols
  • You have experience working with relational databases and SQL commands 
  • You are conversant in the agile software development process and relevant tools such as Atlassian Jira® and GitHub
  • You are familiar with common data formats such as csv and JSON, as well as the methods and tools for reading, writing, and manipulating such data files 
  • You have a track record of success as a contributor or leader in complex projects 
  • You are consultative and collaborative in your approach to problem solving
  • You are eager to evolve and face new challenges

The Opportunity We Offer

You will become Quantifind’s first dedicated Solution Engineer, responsible for technical implementations and integrations of the Graphyte product suite post-sale. You will work closely with both the Vice President of Customer Success and the Chief Product Officer, as well as their respective teams, to devise and implement the solutions that drive success. Your clients will include some of the largest financial institutions in the world, and you will be the one of the first to witness the outsize impact of our software on enterprise operational efficiency. 

On a daily basis you will interact with Quantifind’s Customer Success Managers and Technical Product Managers, as well as our clients’ IT and business stakeholders. You will manage complex technical projects, triage inbound questions and requests, help manage technical documentation, and operate as a key conduit of communication. You will have every opportunity to operate as an extension of the Product team, gathering evidence and feedback from the field and being the first to bring Quantifind’s innovative product solutions to life. 

Quantifind operates an on hybrid schedule around hubs in Palo Alto, California, New York City, and Boston, Massachusetts with the balance of engineers in the Palo Alto area. Flexible work schedules will continue to be the norm going forward, but in-person touchpoints are expected to become more frequent.

A highlight of our benefits:

  • Competitive salary
  • Company Equity
  • Exceptional benefits package
  • Flexible Vacation & Paid Time Off
  • Employer-matched 401(k) plan
  • A fun environment where work-life balance is valued

The base salary range for this full-time position is $135,000-155,000. Our salary ranges are determined by role, level, and location, and the range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training, and additional role-related considerations.

Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits.

We are an equal opportunity employer; we have a fun place to work and a devotion to succeeding together. 

Will you join us? Apply now!

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Confirmed 21 hours ago. Posted 12 days ago.

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