At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.
Localization Manager
Why We Have This Role
Qualtrics is seeking a skilled Localization Manager to lead the Global Experience team. This team sits in the new Product Marketing (PMM) Scale Team within the Product Marketing organization. As the Manager of the Global Experience team, you will help leaders at Qualtrics make the right language investment decisions for our international growth trajectory. You will work in partnership with Go-to-Market, Marketing, Sales, and Product to grow our numbers in new territories.
The team that you will lead includes:
This role also requires great executive presence, strong stakeholder management skills and a level of agility to adapt as Qualtrics develops innovations, tackles new market opportunities, and grows organizationally. Mission critical for the growth of our business, the ultimate goal of this role is to help Qualtrics successfully drive global go-to-market motions which increase sales productivity and effectiveness.
How You’ll Find Success
How You’ll Grow
You will experience substantial professional growth and development as you'll be at the forefront of implementing, managing, and innovating localization strategy in a dynamic, global PMM environment, honing your skills in establishing and running critical localization processes and overseeing complex, multi-faceted localization initiatives. Your expertise in managing complex localization strategies will expand as you refine localization processes, launch successful localization programs, and lead a team of localization experts. Collaborating with a diverse range of talented professionals and leaders across the organization, you'll enhance your leadership, ownership, and influence capabilities and develop a deeper understanding of global GTM strategies. This position offers a unique opportunity to interface with the many senior leaders at Qualtrics, leading and supporting multiple key company initiatives. The value you drive in this role will have direct impact on the success of our business growth.
Things You’ll Do
Define, own, and run the Localization Process and Roadmap. This will require project management, change management, and the ability to influence and align stakeholders to a streamlined localization process. You’ll be responsible for driving the workbacks for the process, engagement, and ensuring on-time quality delivery of localized content for our business and customers.
A day in the life
Advocacy and influencing
Team leadership
What We’re Looking For On Your CV
We understand that experience comes in many forms. We don’t just accept differences, we celebrate them, support them, and hire people from a wide variety of backgrounds. We’re dedicated to adding new perspectives to the team - so if your experience aligns with what we’re looking for (even if you don’t check every single box), please apply!
What You Should Know About This Team
Reporting to the PMM Scale Team leader, you will work with global and cross-functional leaders from sales, customer support, product marketing, field marketing, product and enablement to align and drive across these core go-to-market strategies. The PMM Scale Team is responsible for helping increase sales productivity and scaling our core Product Marketing functions by developing best-in-class, consistent, and globally specialized field assets and leading major GTM initiatives across our Customer Frontlines, People Teams, Strategy & Research, and Industry lines of business. Qualtrics solutions help companies to create exceptional customer experiences, high-performing teams, and products people love.
Our Team’s Favorite Perks and Benefits
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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