Push boundaries. Explore ideas. Reshape tomorrow. Join Garrett and grow your career while helping top vehicle brands accelerate towards a cleaner, safer, and smarter future.
Garrett is the true pioneer of automotive turbocharging dating back more than 60 years and continues today as the world's leader in turbo technology solutions and an experienced supplier of electric boosting products and automotive software to support passenger cars, commercial vehicles and off-highway equipment. With a worldwide footprint of engineering centers, testing labs and manufacturing facilities, Garrett serves all major automotive companies to implement key differentiated technology offerings.
As our Aftermarket Digital Leader, you will be the owner and architect of the Garrett Aftermarket Digital Roadmap, the owner of all digital channels, the e-Commerce leader, and will be accountable for all of Garrett's Aftermarket online activities. You will be the owner of Garrett's Aftermarket Digital Catalogue strategy & implementation. You will define the plan for Aftermarket Digital Marketing initiatives and will lead the rollout of these projects working in collaboration with IT, Corporate Communication and Strategic Marketing.
You will be accountable for developing a digital growth strategy to support all strategic breakthrough initiatives from conceptualization, feasibility study, designing the right digital solutions configuration, business cases approval, and go to market package associated with Online and digital services.
Key Areas of Responsibilities:
Digital Strategy Development
- Develop & implement the Digital Strategy & Product Roadmap that serve as foundation and fuel the Garrett Aftermarket business, in collaboration with cross functional teams (IT, sales, engineering, supply chain and marketing).
- Act as a cross-functional leader to guide and steer digital projects ensuring effective execution as well as managing the project stakeholders.
- Prioritize projects based on business needs and ROI, supported by business case, and timeline planning to ensure timely & effective delivery.
- Keep abreast of Automotive aftermarket and other industries digital innovations and strategies to drive new approaches.
- Lead Garrett's strategic planning and operational planning sessions on all topics related to digital.
Digital Channel Management:
- Set up the right digital ecosystem equipped with customer-centric B2B/B2B2C solutions to drive visibility and availability, customer engagement and footprint expansion. Act as a business owner for the development & maintenance of all digital channels.
- Lead the development of global customer-centric CRM capabilities to enable new business models and a transparent customer journey.
- Manage & optimize the digital catalogue platform, ensuring data consistency and availability internally and to customers.
- Develop and further expand Garrett's ecommerce strategy supporting B2B and B2C sales strategies.
- Manage the Garretts digital marketing platforms such as Garrett aftermarket website, google analytics, market strategy.
Digital Marketing:
- Lead the digital marketing team in the development and execution of Garrett's Aftermarket digital marketing strategy.
- Lead awareness, conversion and ecommerce-based campaigns targeting Garrett's key audiences.
- Define and execute strategies that drive user engagement with the Garrett brand including but not limited to content strategies, development of mechanic training programs, social media engagement, amongst others.
- Manage the digital budget for the execution of digital marketing programs and content development.
- Propose, manage and communicate digital KPIs that highlight campaign effectiveness.
Team Management:
- Lead the digital marketing team in the prioritisation and execution of key campaigns and initiatives.
- Lead cross functional teams for project execution including both internal teams as well as vendors and integrators.
- Develop and maintain vendor relationships with partners and agencies that bring to life executions for projects and campaigns.
- Represent the digital space and initiatives within the Aftermarket headship team to ensure digital alignment with the broader aftermarket stakeholders.
YOU NEED:
- Diploma Engineering or above (electronics/software/digital)
- 10+ years experience in digital roles, with direct team-management responsibilities
- Broad experience in setting up and managing eCommerce, CRM, digital catalogues and other digital platforms
- Broad experience in Digital Marketing, Social Media platforms, Content creation
Key skills:
- Fluent in English
- Strong understanding of digital ecosystem and digital marketing trends, technologies & methodologies
- Excellent presentation skills, with the ability to articulate & visualize design concepts and strategies clearly
- Ability to solve complex conceptual, operational and strategic problems with big picture mindset
Benefits for working at Garrett Motion:
- Meal tickets
- 13th salary
- Private medical insurance
- A fixed monthly amount received on the Benefits platform with which you can choose from services such as: extended health insurance for employees and dependents, dental care, online and offsite shopping discounts, private pension, transportation: Metrorex/STB monthly subscriptions or Fuel card, access to various events (paintball, escape room, laser tag, rafting, wakeboarding, movie, theatre etc.)
LEARN & DEVELOP
- Extensive online and on-site training programs
- Support for Green Belt Six Sigma Certification
- Peer2Peer Training program: learn and teach one another, offer advice, and engage
- Career growth & promotion opportunities
- International work environment
RELAX & WELL-BEING
- Sports and Social Club: trainer in the Office program and weekly online Nutrition Sessions for all Garrett employees
- Friendly working environment, alongside talented and dedicated people
- Networking area
- Bookster
- Great coffee, tea and spices
- Weekly Fruit Day
- Employee assistance program for all our employees (professionals ready to listen and speak with you on all subjects)
- 26 vacation days per year for all our employees
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