What success looks like in this role:
Description
The Microsoft 365/ Teams Subject matter experts position works with customers, management and peers to design, configure and implement Teams, Office 365, OneDrive for Business, SharePoint, and other Microsoft messaging and communications services. Support includes specifications; installation, configuration and testing of services; establishing guidelines and standards; support of existing infrastructure and users, project support as directed, and other technical support functions. The Chosen Candidate will provide subject matter expertise in support of Teams and Office 365 core services. Must have enterprise customer project experience. Excellent presentation and communication skills are a must.
Requirements
Necessary skills:
Certifications:
Additional requirements:
You will be successful in this role if you have:
All except Home Affairs: • Requires a Bachelor’s degree and a minimum of 8 years’ experience including relevant technical expertise • Requires in-depth knowledge and experience • Solves complex problems; takes a new perspective using existing solutions • Works independently and receives minimal guidance • Acts as a resource for colleagues with less experience Home Affairs: • Minimum of 5 years’ experience, with knowledge of Microsoft Systems Centre Configuration Manager (SCCM) • Microsoft PowerShell • Microsoft Application Virtualization (App-V) • iVanti Application Control • Symantec Anti-Virus and Endpoint Management • Microsoft Office (Word, Excel, PowerPoint, Access and Visio) • Windows 10 and Windows 7 • Security level clearance required FOR EPO (End-point Operations) •8 years’ experience preferred in managing and having knowledge of Microsoft Systems Centre Configuration Manager (SCCM) (out of the 8 years’ experience) •Experience in either one or multiple Workplace Services domains. •Collaboration tools, Systems Management - Software Distribution, Mobility Management, Image and Packaging, End Point Security and latest technologies. •Experience in all Antivirus software and not only on Symantec
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