Intuit

Job Overview

Intuit’s vision is to power prosperity around the world. It inspires our focus on providing an experience to our customers that allows them to focus on things they want to do. Recently, Intuit has launched IntuitAssist - The Generative AI-Powered Financial Assistant for Small Businesses and Consumers aimed to provide personalized, intelligent recommendations, make smart decisions and maximize customers efficiency and revenues while working with Intuit products.

With the introduction of GenAI experiences, the mission expanded to protect Intuit products and customers from malicious activities performed using GenAI - either Security or Trust & Safety related.To deliver on this promise, we are building AI-driven Security & Safety Services, which protect customers during their interactions with GenAI experiences in real-time as well as ensuring Intuit AI applications are safe and secure throughout the development lifecycle.

Are you excited to build the next AI-driven Security and Safety Products that uplevel our customer, stakeholder and business experience?

We are a global team within the Intuit Information Security Research and Development organization, focused on detecting and preventing AI Security and Safety threats for the larger Intuit ecosystem. In this role, you will be building products that serve all Intuit business segments and will be focusing on leading the transformation of the underlying Security & Safety Services, with the ultimate goal of making Intuit the safest and the most trusted place for our customers to transact.

We are seeking a senior product manager on our team who would build the vision and roadmap to developing novel AI Security and Safety products, work in close collaboration with multiple stakeholders including research teams, business security teams, Data Science teams, Product development teams and others. Experiencing in building and launching AI focused products, technical skills and experience with go-to-market in a fast paced business environment is a must. Our customers and partners are strongly technical and this role requires a strong display of driving technical partnership and influence leading to strong business outcomes. If you are ready for the challenge, come and help us shape an AI-driven future.

Qualifications

• 5+ years of product management experience in the cyber-security, data protection industries, ideally designing and building corporate AI security and safety related solutions.
• 3+ years of experience working in the ML/AI domain; track record of working with AI/ML/Data Science, Engineering, Risk and Legal teams to define, build, and maintain highly-scalable, mission-critical products.
• Strong analytical skills paired with a data-informed mindset; passion for solving problems (large and small) that result in tangible, measurable results; experience using data and metrics to test hypotheses, validate assumptions and measure success
• Deep customer empathy and curiosity; deeply understands customer experience and pain points using usability studies, customer interactions, experiments, and aggregated feedback from internal customer facing teams to inform product decisions.
• Proficient in defining well-thought out user stories, with thorough acceptancecriteria and use cases.
• Outstanding written and verbal communication skills; articulate clearly and concisely the value of deliverables, trade-off justifications; collaborates with stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones.
• Self-aware with a strong desire to learn and continuously improve; capable of decomposing a big project into bite-size milestones, with a strong focus on execution and delivery of results.
• BA/BS degree required in computer science, engineering or a related technical discipline or equivalent professional experience; advanced degree a plus.
• 10% or less travel to other locations based on work requirements

Responsibilities

• Problem Solver: Knows when and how to be scrappy and entrepreneurial, hypothesis driven and analytical; exercises strong judgment when balancing risks and while making trade-off decisions
• Product Owner: Brings demonstrated experience building or supporting platform level capabilities; creates and evangelizes a killer product roadmap that inspires teams and win buy-ins from stakeholders; can deploy impact-driven prioritization frameworks that make informed trade-offs; can mentor junior PMs.
• Customer Champion: Has deep understanding of customer needs, market trends, and competitor insights; is obsessed with solving customer problems.
• Influencing Skills: Able to use data, metrics, and analysis to drive consensus; skilled in stakeholder management and communication at all levels of the organization; can effectively tailor communications to the appropriate audience to ensure broad alignment, awareness, and advocacy of the product.
• Technical Complexity: Demonstrate profound understanding of platform components; Unblock engineering teams on cross-functional dependencies, supporting convergence towards future architecture and infrastructure, and building scalable solutions that extend across the company.
• Domain Knowledge: Demonstrates knowledge of generative AI Fraud controls, Trust and safety domains.

How You Will Lead

• Create and maintain a logically sequenced, inspiring, yet executable productroadmap of the AI Safety and Security products to support our strategy.
• Manage the ongoing changes to business priorities and engineering operationalexcellence to ensure on-time delivery.
• Communicate frequently and clearly with other teams and leaders. Ruthlesslyprioritizes the team’s backlog and works across teams to deliver value for our customers.