Jones Lang LaSalle

Site Lead

Responsible for managing the delivery of all services at the Site including operational performance, relationships with key customers, staff / team management, vendor management, budget / actual spending management, safety management and compliance. 

Location: On-site at Client’s Lab/Plant, Seishin, Kobe

Client: International Pharmaceutical Company

Operational performance

• Achieve SLA/KPI score targets
• Deliver PPM and scheduled soft services as planed

Relationships with key customers

• Achieve End-user satisfaction survey score targets
• Handle requests from end-users
• Hold meetings with key customers to discuss/solve any issues
• Propose improvement plans
• Prepare Monthly Meetings with Local Client
• Reporting

Staff / team management

• Assign tasks appropriately to each staff
• Assign tasks to ensure that operations and service delivery are not interrupted.
• Review / Change task assignments periodically to motivate staff, encourage their growth and to improve team capacity.
• Recognize and empower staff

Vendor management

• Manage vendor contracts
• Lead bidding / tender over a certain amount or across multiple service categories

Budget / actual spending management

• Deliver in-scope services within budget
• Select out-of-scope services/projects appropriately and deliver them as agreed within approved additional budget and available resources 

Safety and compliance management

• Ensure works performed by staff / team meet safety standards required by regulatory, JLL and Client
• Ensure compliance with required Regulatory, JLL and Client policies, standards and procedures for all aspects of works delivered by team

Candidate Specification

• 10-year experience on Facility Management, 5-year experience on Hard Service delivery and 5-year experience on People management
• Native level in Japanese and business level in English
• Self-motivated, initiative and follow through
• Leadership capability, leading through change, inspire others
• Team player – respect and cooperate well with others to achieve targets
• PC skills at business level

Location:

On-site –Hyogo, Japan, Osaka, Japan

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.